Introduction
Getting Started

Measure and grow your brand's visibility in AI Assistants

Martekio shows you how often AI Assistants such as ChatGPT, Claude, Gemini and Perplexity mention, cite, and recommend your brand, and gives you the tools to improve that visibility over time.

Last updated

Who it is for

Brand and marketing teams, SEO and content specialists, and agencies who need to understand and grow how AI Assistants represent their brands.

What it tracks

Eight AI Assistants, six included as standard. Grok and Microsoft Copilot are paid add-ons.

What you measure

Share of Voice, visibility rate, citation consistency, sentiment, competitors, influential sources, and AI bot traffic to your site.

More detail

What is Martekio? Martekio is an AI Share of Voice analytics platform. When people ask an AI Assistant a question in your industry, the Assistant answers in words and often links to sources. Martekio runs your keywords through the leading AI Assistants on a schedule, reads every response, and measures how visible your brand is: how often you are cited, how prominently, how positively, and how you compare to competitors.

The platform turns those measurements into Insights you can act on, plus an action layer (the Impact Engine) that produces client-ready reports, AI-generated recommendations, and product feeds built for AI shopping agents.

The eight AI Assistants. Six are included as standard: Claude (Anthropic), ChatGPT, Gemini, Perplexity, Google AI Mode and Google AI Overview. Grok and Microsoft Copilot are paid add-ons and are collected only on the Spaces that have added them. Google AI Overview has its own Insights page, because Google renders it for only a subset of queries.


How to use this documentation

Use the navigation panel on the left to jump to any section; it stays visible as you read.

Getting Started

Walks new users through the basics.

Navigation Bar

Explains every button and menu.

Insights

Each Insights page has its own section describing its purpose and every component on it.

Insights Components

A reference for the shared building blocks that appear across the app.

Glossary

Defines every key term.

Tip: Inside the app you can open this documentation and other resources from the Help & Settings menu in the top navigation bar. Help & Settings also lets you replay the guided product tour and display or hide the on-screen help panels.
Getting Started

Your first steps in Martekio

From signing in to reading your first Insights, here is how Martekio fits together and how to get value on day one.

Quick start

Three steps, about half an hour of your time plus the run itself.

Set up the analysis

About 15 minutes in Analysis Settings: brand identifiers, websites, country and industry, keywords.

Run the analysis

Generate Prompts to check them, then Launch Analysis. A few minutes to a few hours.

Curate your competitors

About 10 minutes in Competition Explorer, so the competitive insights fill up.

Core concepts

A few terms appear everywhere in Martekio. Understanding them first makes every Insights page easier to read.

Martekio Space

A workspace for one brand. It holds that brand's websites, keywords, schedule, and all of its analysis results. Agencies and multi-brand owners can create and switch between several spaces.

Martekio Project

A collection of spaces, used when you manage multiple brands or client accounts as an agency partner.

Prompt

A question put to an AI Assistant. Branded prompts name your brand; non-branded prompts describe your category without naming you.

Analysis Run

One full cycle where Martekio sends your keywords to every configured AI Assistant, collects the responses, and extracts citations, mentions, and sentiment. Each run is a dated snapshot.

Before you begin. Steps 1 and 2 need admin access. If the settings gear is missing from your sidebar you are set up as a collaborator: ask your account admin to run the setup, then come back for step 3.

Step 1: Set up the analysis about 15 minutes

Open Analysis Settings, the sliders icon at the bottom of the left sidebar. A guide panel titled Configure Martekio in 4 Steps opens beside the form and explains every field as you go. Four things decide the quality of everything that follows. See Analysis Settings for the full reference.

Brand identifiers

The names people actually write for your brand, separated by commas.

Use it to
  • Find your brand in every AI answer, however it is written
  • Classify each keyword as branded or non-branded
  • Catch abbreviations and other identities your market uses
How to read it

Matching is case-insensitive and whole-word. Include spelling variants, other identities and abbreviations. Your website does not belong here.

For a fictional label called The Gilded Wardrobe, a good list is: Gilded Wardrobe, gildedwardrobe, GildedWardrobeParis, GWD
More detail

The names people actually write for your brand, separated by commas. Include spelling variants, other identities, and any abbreviation your market uses. Matching is case-insensitive and whole-word. These find your brand in AI answers and classify your keywords as branded or non-branded, so they come first. Your website does not belong here.

For a fictional label called The Gilded Wardrobe, a good list is: Gilded Wardrobe, gildedwardrobe, GildedWardrobeParis, GWD

  • Gilded Wardrobe, the name itself. This alone also catches "The Gilded Wardrobe", so there is no need to list the version with the article.
  • gildedwardrobe, the closed-up form that appears in handles and in prose written by people who saw the web address first.
  • GildedWardrobeParis, a separate identity you publish under. Worth its own entry, because the run-together spelling is not matched by either of the two above.
  • GWD, the abbreviation the trade actually uses. Short forms are safe here, because matching is whole-word.

Note what is missing. The Gilded Wardrobe is redundant: the shorter entry already matches it, and listing both counts the same mention twice. Gilded and Wardrobe on their own are too generic and would pull in answers that have nothing to do with you.

Brand websites

The domains you own. A citation counts as yours only when it links to one of them.

How to read it

Enter the domain alone, with no https://. A domain covers all its subdomains automatically, but each country domain needs its own entry.

Do not add retailers or partners who sell your products: those are competitors or tracked brands, handled in step 3.

Country and industry

Which market the Assistants answer for, and which peers you are benchmarked against.

Use it to
  • Have the Assistants search and reply as a customer in your market
  • Set the peer group for your Industry Insights benchmarks
  • Run one space per market if you sell in several
How to read it

One country per space. Industry cannot be changed once saved, so pick the closest match.

To try a single prompt in another market without changing your Space, use the market picker in Real-Time Prompt Check.
More detail

Country is sent to each Assistant as a user location on the request itself, wherever the Assistant accepts one, so it searches and replies as though your customer were standing in that market. Not all of them do. Grok's API takes no location at all; Claude accepts an undisclosed list of countries and may decline yours; and a handful of markets cannot be targeted on a particular Assistant even though every other one takes them. An Assistant that is not given the market still runs and still answers, and in practice the language of the prompt carries much of the locality on its own, so the result is a weaker signal rather than a wrong one. One country per space: if you sell in several markets, run a space per market.

Industry fixes the peer group your benchmarks are measured against on Industry Insights. Once saved it cannot be changed.

If your industry is not represented in the list, choose the closest match and email support@martekio.com. A near match is worth more than a precise one at first: a benchmark needs at least two other clients in the same sector before it can be shown, so a brand new sector of one would leave you with no comparison at all. We add industries on request and move your account over afterwards, keeping all of your history.

Keywords and prompts

What Martekio will ask the Assistants.

Use it to
  • Import your real Google queries from Search Console, the fastest honest start
  • Upload a CSV if you already keep a keyword list
  • Type entries in with the keyword editor
How to read it

A keyword is a topic, and Martekio synthesizes the prompt for you. A custom prompt is used word for word.

Start with 20 to 50 entries covering the questions a buyer asks before they know your name; you can grow the list later.
More detail

This is what Martekio will ask the Assistants. Three ways to build the list, and you can mix them:

  • Import from Search Console, the fastest honest start: your real Google queries, pre-classified against your brand identifiers.
  • Upload a CSV if you already keep a keyword list. The format is documented in the guide panel.
  • Type them in using the keyword editor.

Click Save when you are done.

Step 2: Run the analysis a few minutes to a few hours

Both buttons appear in the footer of Analysis Settings once the settings have been saved.

Generate Prompts

Martekio synthesizes your keywords into prompts without running the full analysis, so you can view and edit them first.

Launch Analysis

Martekio submits every prompt to every AI Assistant and generates your AI visibility insights.

The confirmation displays an estimated duration and emails you when the analysis finishes. After this first manual run, your analysis repeats automatically on your schedule.

Your first run is a baseline, not a verdict. One analysis is a single snapshot.

Step 3: Curate your competitors about 10 minutes

Your Insights fill up as soon as the analysis completes, but the competitive insights stay empty until you tell Martekio who your competitors are.

Every AI answer cites brands, and most of them are noise: suppliers, publishers, unrelated companies with similar names. Only you can tell them apart. Open Competition Explorer and click Curate Competitors. An amber banner on your Insights links straight there too. Work the All Brands tab in two passes:

Clear the noise

The bar at the top splits brands into tiers by how often they are cited. The Tail is almost always noise. Click a tier, then tick the box in the Remove column heading to clear everything displayed at once.

Pick your competitors

From what is left, mark each brand that matters, using the two groups below.

GroupWhat belongs in it
TrackWorth watching, but not head-to-head competition: an emerging name, a retailer or marketplace that carries your products, a publisher driving a lot of citations.
ThreatReal competition, the brands you win and lose against. Capped, and the count is on the tab. Keep this list honest and small: it drives your competitive visualizations.
Removing is reversible from the Removed tab. Frequently check the New Brands tab: it collects brands cited for the first time, which is where new potential competitors appear first.

Where to look first

Three Insights pages cover most of what you need after the first run.

Visibility Overview

Your Share of Voice and how it splits across the Assistants. Start here.

Response Explorer

The actual answers the Assistants gave, prompt by prompt.

Impact Engine

Specific recommendations for improving what you just measured.

Every Insights page carries a green help panel explaining what it is for, and each section has its own blue primer. The tour asks whether you want these panels displayed, and you can change your mind at any time from Help & Settings. If you would rather be walked around the interface, use Help & Settings → Quick Tour, or Take the Full Tour for the complete walkthrough.

Branded vs non-branded. Non-branded results are the stronger signal of organic AI visibility, because they show whether Assistants choose your brand when nobody named it in the prompt. Many Insights pages default to the non-branded view for this reason.
Try a live check. Real-Time Prompt Check, found in the Tools menu in the top navigation bar, runs a single prompt across your chosen AI Assistants on demand and displays the results immediately, without waiting for the next scheduled analysis. See Real-Time Prompt Check.
Getting Started

My Martekio Spaces

The list of every brand Space you can reach, each with a card summarizing how that brand is performing in its most recent analysis.

Answers

How is every one of my brands doing, and which one should I open?

Best for

Agencies, multi-brand owners, and collaborators invited to several Spaces.

Covers

Share of Voice, sentiment, schedule and competitors per Space, from its latest analysis.

More detail

My Martekio Spaces is the front door for anyone who works across more than one brand. Agencies, multi-brand owners, and collaborators invited to several Spaces land here to see, at a glance, how every brand is doing before choosing which one to open. If your account holds a single Space, this page still lists it, and that one card opens with its summary already expanded so you see your numbers immediately.


What's on the page

One card per Space. Open More detail on any card for the full reference.

The Space card

How is this brand doing, and is its analysis running?

Use it to
  • Spot which brand is slipping from its 90-day line
  • Check when each Space last ran and when it runs next
  • Duplicate, archive or reactivate a Space from its foot
How to read it

Three bands: brand and status pills on top; Share of Voice, Sentiment, schedule and websites in the middle; owner, collaborators, tags and actions at the foot.

More detail

A card reads in three bands. At the top, the brand's logo, name and industry, with the status pills beside them: whether the Space is Active, Paused, in a Trial or Cancelled, and Agency Owned where the Space belongs to an agency account you were invited to rather than to your own.

Under that, four columns: Overall Share of Voice and Sentiment, each with its latest figure, a line of the last 90 days and the move since a date it names; the Analysis Schedule, with the last and next run and the number of analyses and prompts behind them; and the Brand Websites registered for the Space.

At the foot, the Space owner, the collaborators, Manage Collaboration, any tags, and the Space-level actions: duplicate, archive, and reactivate when the Space has been deactivated. A Space that has not run yet replaces all of that with a single line, Waiting for insights, and a Launch Analysis button, or Start Analysis when its schedule is off.

The expanded summary

What did the latest analysis find, without leaving the list?

Use it to
  • Compare Branded and Non-Branded Share of Voice per AI Assistant
  • Check which competitors are cited most and how sentiment reads
  • Display which way each Share of Voice figure is going
How to read it

Four panels for the most recent analysis. Share of Voice panels carry the move since the last analysis at least a month earlier.

The client number in brackets beside the date is the reference to quote if you contact us about what you are reading.
More detail

Opening a Space, and expanding one. These are two different things and two different targets. Clicking the card itself, or the Open Space button at its top right, opens that brand's Insights. Clicking Expand detail at the foot of the card opens the summary in place, without leaving the list.

The summary reports your most recent analysis, named once at the top as "Insights from the latest analysis:" with its date and the Space's client number in brackets, which is the reference to quote if you contact us about what you are reading. It is made of four panels: Non-Branded Share of Voice and Branded Share of Voice per AI Assistant, your Top Cited Competitors, and Sentiment by AI Assistant. The two Share of Voice panels also carry the move since the last analysis at least a month earlier, so each says which way it is going as well as where it stands.

Google AI Overview is deliberately left out of the summary panels because it renders on only about half of all queries, which would make any ranking against the other Assistants unfair; it has its own Google AI Overviews Insights page.

Drilling into the responses

Which answers are behind the number I clicked?

Use it to
  • Open one Assistant's responses for one prompt type
  • Display every response that cited a competitor
  • Visit a competitor's own website in a new tab
How to read it

Everything named in the summary is a way in, and every drill opens on the same analysis the panel is reporting.

More detail

Everything named in the summary is a way in. Click an AI Assistant in a Share of Voice panel to open the Response Explorer filtered to that Assistant and that prompt type; click one on a Sentiment card to display all of its responses. Click a competitor to display every response that cited them, or the small external-link icon beside the name to visit that competitor's own website in a new tab. Every one of these drills opens on the same analysis the panel is reporting, not on your whole history, so the responses you read are the ones behind the number you clicked.

The color on a competitor bar

In Top Cited Competitors, the color is the brand's curation status, not its score.

Your own domain
A brand on your Competitive Threats list
A brand on your Tracked Brand Landscape (slate)
A brand Martekio detected that you have never curated (pale gray)
More detail

A key beside the panel's title names the colors actually on screen, so it never offers you one you cannot see. In the other panels the color carries nothing; the bar's length is the reading.

Duplicating a Space

Start a new Space from one you have already configured.

Use it to
  • Set up a second market or brand without re-entering everything
  • Test a change to prompts or competitors without touching your main figures
  • Run a persona against the same configuration
How to read it

Configuration is copied; history is not. The copy's schedule and prompt regeneration start off, and it carries a Duplicated Space pill.

Only a fully configured Space can be duplicated, and a duplicate uses one of your account's Spaces exactly as creating one does.
More detail

On an account that can hold more than one Space, the duplicate icon at the foot of a card copies that Space's configuration into a new one: its brand identifiers and websites, prompts and prompt categories, competitors and the brands you have dismissed, site labels, influential sources and the ones you removed, bot settings, tags and brand color. You are asked for a name, because two Spaces cannot share one.

The copy starts empty of history. No analyses, citations, trends or recommendations come across, because those describe runs that happened in the other Space. Its schedule is left off, so nothing runs and nothing is charged until you turn it on in Analysis Settings, and prompt regeneration is off too, so the copy keeps the prompts it was given rather than rewriting them on its first run. The card carries a Duplicated Space pill from then on.

Only a fully configured Space can be duplicated; if something required is missing, the refusal names it. A duplicate uses one of your account's Spaces exactly as creating one does.

A Space you were invited to can be duplicated too. The copy is created in your own account, which must be able to hold more than one Space and have room for it, and it uses one of your Spaces, never the inviting account's. It must also fit your account's prompt allowance, or the duplicate is refused with both numbers. The Space's tags and its Search Console connection stay behind, because they belong to the inviting account, and that account's administrators are emailed to say who made the copy. You gain no other access to the original Space.

To analyze a copy once without scheduling it, use Start Analysis on its card or in Analysis Settings. It runs a single analysis and leaves the schedule off, at most once a day, and is available to the Space's administrators.

Analyzing a Space as a Persona New

A duplicated Space can be analyzed as a particular person, defined by you or chosen from your Delve.ai account.

How to read it

The persona icon on a duplicated Space's card starts it. See Personas.

Archiving a Space New

Tidy a long list down to the brands you are actually working on.

Use it to
  • Hide Spaces you rarely open from your own list
  • Keep collection and billing exactly as they are
  • Bring a Space back at once from Help & Settings
How to read it

Archiving affects your own list only. To undo it, open Help & Settings > Unarchive Spaces.

More detail

The archive icon at the foot of a card takes that Space off your own My Martekio Spaces list and nothing more. Collection keeps running to its schedule, nothing about the Space or your billing changes, and everyone else who works on it still sees it exactly as before. It is for tidying a long list down to the brands you are actually working on.

Archiving is offered while you can display more than one Space, and the last one cannot be archived, so your list can never be emptied. To bring a Space back, open Help & Settings > Unarchive Spaces, which lists everything you have put away; unarchiving takes effect at once and the Space reappears in place. The confirmation you are given when archiving names that route, because it is the only way back.

Good to know

When a panel has nothing to display

A panel says so plainly rather than displaying a zero.

More detail

Waiting for insights means the Space has not run yet. Branded prompts not tracked (or Non-Branded) means your prompt list contains none of that type, which is different from scoring zero on them. No competitors tracked means none has been curated yet; add them with Curate Competitors on the Competition Explorer. No competitors cited is the other result entirely: you have curated some and this analysis cited none of them.

Finding a Space in a long list

Accounts holding several Spaces get a search box, an All spaces / In use filter, and sorting by status, name, owner, expiration date, or creation date, each with a direction toggle. These controls are hidden when there is only one Space, since there would be nothing to search or order.

Getting Started

Personas: how AI assistants answer your audience New

Analyze a Space as a particular person, a consumer or a business buyer, and compare what the AI assistants tell them with what they tell everyone else.

Answers

Does my brand reach this audience, get cited for them, and speak to what they care about?

Best for

Brands with distinct consumer or business buyer audiences.

Runs on

A duplicated Space, never the Space you report from, so your main figures are never touched.

More detail

Every Martekio analysis asks your prompts as an anonymous searcher. A persona asks them as someone: each prompt is rewritten as that person would ask it, with what they want, need and worry about woven in, and the AI assistants answer them. Comparing those answers with your standard Space shows whether your brand reaches that audience, gets cited for them, and speaks to what they care about.

A persona always runs on a duplicated Space, never on the Space you report from, so your main figures are never touched. Duplicate the Space (the duplicate icon at the foot of its card), then use the persona icon on the copy. A Space that already has a persona cannot itself be duplicated, because its prompts are already personified: always duplicate the original Space.

How it works

Duplicate the Space, then use the persona icon on the copy.

Choose a persona partner

Define the persona yourself with Persona Lite, or pick one from your audience with Delve.ai.

Describe or choose the persona

Martekio writes a short description, free of brand names, that you can edit.

Personify your prompts

Review every rewritten prompt, then Save to replace the Space's prompts.

A Space that already has a persona cannot itself be duplicated. Always duplicate the original Space.

Each step in detail

Open More detail on any card for the full reference.

1. Choose a persona partner

The persona icon opens Select a Persona Partner.

How to read it

Persona Lite lets you define the persona yourself. Delve.ai lets you pick a persona built by Delve.ai from your brand's real audience; it is available once your Delve.ai account is connected (see below), and grayed out until then.

2a. Persona Lite: define the persona yourself

Describe a consumer (B2C) or a business buyer (B2B) in a few fields.

Use it to
  • Test an audience you know well without any other account
  • Compare a consumer and a business buyer view of your category
  • Get a clean description in the language of your prompts
How to read it

Only the name is required. Martekio checks the spelling and grammar and offers its wording beside yours.

Brand names and web addresses are not allowed in a persona, because they would steer every answer towards a brand.
More detail

Choose a consumer (B2C) or a business buyer (B2B) and describe them: age, gender, city and budget for a consumer; job title, company size, industry, buying role and company location for a business buyer. Only the name is required, and you can add a short line of your own about them. Martekio checks the spelling and grammar and writes the description in the language of your prompts, offering its wording beside yours.

2b. Delve.ai: choose a persona from your audience

Pick a persona Delve.ai built from your brand's real audience.

Use it to
  • Analyze the audiences your website, customers and social data really contain
  • Read each persona's goals, needs and pains before you choose
  • Keep the analysis in your own market even for a persona outside it
How to read it

Connect Delve.ai once per brand, choose your Delve business, browse the gallery, then Use This Persona.

Personas built from a competitor's audience are switched off by default, and one living outside your Space's country is marked Outside your market.
More detail

Connect Delve.ai once per brand. In My Organization > Integration, on the brand's Space or any of its persona copies, switch Delve.ai on and enter your Delve.ai API key. Martekio checks the key with Delve.ai before saving it, stores it encrypted (AES-256-GCM), and afterwards displays only its first characters. The connection is shared by every persona copy of that brand, and only an administrator of the brand's Space can change it. Switching Delve.ai off disconnects it without deleting the key.

Choose your Delve business. The first time, pick which business in your Delve.ai account holds this brand's audience. A business whose website matches your brand's is marked, but you always choose. You can change it later.

Browse the gallery. Each card is one persona: photo, name, age, city, job and a summary. Filter by where the persona comes from (your website, your customers, social, research), search by anything in it, and open a card to read the full profile: goals, motivations, needs, pains, what makes them act, interests and values. Personas Delve.ai built from a competitor's audience are switched off by default, and a persona living outside your Space's country is marked Outside your market. Refresh fetches the latest personas from Delve.ai.

Use This Persona. Martekio writes a short first-person description of the persona and suggests a name, both of which you can edit. It leaves out every brand, product, competitor and website name, so the answers are not led towards any brand, and it leaves out the location when the persona lives outside your market, so the analysis keeps running in your Space's own country.

3. Confirm, then personify your prompts

Every prompt of the Space, rewritten for that person, beside the prompt it came from.

How to read it

Confirm Persona displays the persona applied to three real prompts. Generate Personified Prompts rewrites them all for you to review and edit.

Nothing is stored until Save, which asks you to confirm because it replaces the Space's prompts with the personified ones.
More detail

Confirm Persona displays the persona applied to three of the Space's real prompts. Generate Personified Prompts rewrites every prompt of the Space for that person in Validate Personified Prompts, beside the prompt it came from. Edit any of them; Rewrite writes the ones you changed again, and Write Missing fills any you cleared. Nothing is stored until Save, which asks you to confirm because it replaces the Space's prompts with the personified ones. The card then carries the persona's name, and a persona from Delve.ai is marked Persona powered by Delve.ai.

Changing a persona, and when it locks

You can change the persona until the Space's first analysis with it starts.

How to read it

Change Persona returns to Select a Persona Partner. Once an analysis has started the persona is locked; to analyze another audience, duplicate the original Space again.

More detail

Until the Space's first analysis with the persona starts, you can change it: open the persona and choose Change Persona, which takes you back to Select a Persona Partner, so you can switch between Persona Lite and Delve.ai too. The new persona is written from the Space's original prompts, so any changes made to the prompts since the previous persona was saved, including prompts added, are not kept. Once an analysis has started, the persona is locked, so that the Space's whole history describes one audience. To analyze another audience after that, duplicate the original Space again.

Compare with Parent

Does the persona really change what the assistants say, or is it ordinary variation?

Use it to
  • Compare mentions, citations and Share of Voice against the original Space
  • Measure how often answers speak to the persona's stated need
  • Separate a real persona effect from normal run-to-run variation
How to read it

A figure inside the original's normal range is ordinary variation, not an effect of the persona.

More detail

Once the persona Space has run, Compare with Parent in the persona's view sets its answers beside those of the Space it was duplicated from: how often the brand is mentioned and cited, its Share of Voice, and how often the answers speak to the persona's stated need, overall, by AI assistant and by prompt, plus how far the cited sources changed.

AI answers vary a little every time, even when nothing has changed, so every figure is judged against the parent Space's normal range: the lowest and highest it scored across its analyses from 60 days before the persona's first run. Above or below that range means the persona really changes how AI assistants treat the brand; within it is normal variation. The parent run nearest in time is shown for reference. Only the prompts and assistants both Spaces ran are counted, and only analyses run after the persona was saved.

The modal opens on a Summary of four cards, Cited, Share of Voice, Mentioned and Persona reflected, each with the persona's figure, the nearest parent run and the normal range on one line. Cited and Mentioned are shares of answers: an answer counts once whether it names or links to the brand once or several times. Persona reflected is the share of answers that use the persona's own words for what it needs, and Explore on that card displays those answers in the Response Explorer. Below the Summary, Persona Analysis vs Normal Range charts each measure over time, By AI assistant and By prompt compare each with the nearest parent run (By prompt lists only the prompts that moved by more than one answer), and Cited sources shows how far the cited domains changed. Each section ends with a What this means panel, and the list on the left jumps between them.

Getting Started

The Insights and how they fit together

Martekio's Insights form a loop: measure where you stand, diagnose why, then act to improve, and measure again. Here is the full set and the question each one answers.

Which Insights page answers what

Start with Visibility Overview, then follow the question you need answered.

InsightsAnswers the questionTypical user
Visibility OverviewHow visible is my brand across every AI Assistant right now?Everyone (start here)
Visibility TrendsIs my AI visibility rising or falling over time?Marketing, SEO
Competition ExplorerWho is AI recommending instead of, or alongside, me?Brand, strategy
Industry InsightsHow do I compare to my industry's average?Strategy, leadership
Response ExplorerWhat exactly are the AI Assistants saying about me?Content, SEO, analysts
Influential SourcesWhich third-party sites shape what AI says about my category?Content, PR, SEO
Google AI OverviewsHow do I appear in Google's AI Overview answers?SEO
Agentic TrafficWhich AI bots crawl my site, and what do they read?SEO, web, technical
Impact EngineWhat should I do next, and how do I report it?Marketing, agencies

The Martekio workflow

Measure, diagnose, act, then measure the impact again.

Measure

Visibility Overview and Trends tell you where you stand and which way you are moving across every AI Assistant.

Diagnose

Competition Explorer, Industry Insights, Response Explorer, Influential Sources, Google AI Overviews, and Agentic Traffic explain the why behind the numbers.

Act

The Impact Engine turns the insight into recommendations, client-ready reports, and AI-ready product feeds, then you measure the impact again.

Most Insights pages share the same controls: an analysis date picker with an optional comparison date, collapsible sections that remember their state, a Display Assistants preference that controls which AI Assistants appear, and a download button that saves the page's cards as a slide deck or a PDF. These shared building blocks are documented in Insights Components.
Insights

Visibility Overview

Where your brand stands in AI answers today: how often each AI Assistant cites you, your share of the conversation against competitors, and how the Assistants talk about you.

Answers

How visible is my brand in AI answers, and who is beating me?

Best for

Everyone. It is the starting point before you go deeper.

Covers

Claude, ChatGPT, Gemini, Perplexity, Google AI Mode, plus Grok and Microsoft Copilot if added. Google AI Overview has its own tile.

Purpose and who uses it

The Visibility Overview shows how often your brand is cited or referenced when AI Assistants answer queries in your industry. It is the starting point for everyone: rather than guessing how AI perceives your brand, you get concrete numbers (citation counts, visibility rates, sentiment, competitive context) across Claude, ChatGPT, Gemini, Perplexity and Google AI Mode, plus Grok and Microsoft Copilot where your Space has added them. Google AI Overview is tracked separately on its own tile because it renders for only around half of all queries.

It fits at the top of the workflow: it tells you where you stand today, and by comparing two analysis periods side by side you can measure the direct impact of your content, SEO, and brand strategies on AI recommendations.

Quick start

Three steps to your first read of these insights.

Pick an analysis

Choose an analysis date in the bar at the top. Add a comparison date to display two periods side by side.

Choose what "visible" means

Set Non-Branded or Branded, then Citations or Mentions. Every section follows your choice.

Drill into responses

Click any row, bar or category to open the matching AI responses in the Response Explorer.

Two choices to understand first

The pills above the headline decide what every number on the page means.

Which prompts

Non-BrandedPrompts that do not name you. The stronger competitive signal.
BrandedPrompts that name your brand. Usually where you win.

What counts

CitationsResponses that link to your website as a source. The default.
MentionsResponses that name your brand, linked or not.

What's in these insights

Each section answers one question. Open More detail on any card for the full reference.

How visible is your brand?

Which Assistants cite you most, and which barely know you exist.

Use it to
  • Spot your strongest and weakest Assistant at a glance
  • Compare citations with mentions to find where you are talked about but never linked
  • Open the responses behind any figure
How to read it

One row per Assistant, ranked by visibility rate. The leader is in green. Click a row to display its four classification and measure combinations.

A brand the Assistants mention constantly but never cite is a common finding. Switch between Citations and Mentions rather than reading only one.
More detail

The headline section, titled with your own brand name once one is set. One row per AI Assistant ranks the Assistants your Space collects (Claude, ChatGPT, Gemini, Perplexity, Google AI Mode, and Grok or Microsoft Copilot where they have been added) by visibility rate, with the leading Assistant marked in the green KPI color. Click a row to expand it and reveal the four combinations of classification and measure for that Assistant, plus the number of prompts processed, with links to the underlying responses. Google AI Overview is not ranked here: it renders for only around half of all queries, so it has its own tile at the end of the row.

Two pill groups above the rows decide what "visible" means, and the heading restates both so a collapsed section or a screenshot still says what it measured. The first group is the prompt classification, Non-Branded or Branded. The second is the measure: Citations counts the responses that cite your website as a source, and Mentions counts the responses that name your brand whether or not they link to it. Citations is the default and the harder number. The two can be far apart, and a brand the Assistants talk about constantly without ever citing is a real and common finding, so it is worth switching between them rather than reading only one. A classification your Space does not track is grayed out rather than hidden, so you can tell the measure exists.

Share of Voice

Of all the brand citations AI makes in your category, what share are yours?

Use it to
  • Measure your slice of the conversation against competitors
  • Learn whether AI favors you when buyers do not name you
  • Track the effect of your content work between analyses
How to read it

Split into Non-Branded and Branded. It shares the visibility section's Non-Branded / Branded choice, and the visualization beneath follows the cards.

Share of Voice is always built from citations. Competitor mentions cannot be measured, so a mentions-based share would not be honest.
More detail

Of all brand citations made across you and your competitors, what percentage were yours. Split into Non-Branded Share of Voice (your share across non-branded prompts) and Branded Share of Voice (your share across branded prompts).

On the Visibility Overview the visibility rows and the Share of Voice rows sit in one section under one heading, and they share a single Non-Branded / Branded choice: the pills above the visibility rows move both halves at once, so the card can never read "Branded Visibility" directly above "Non-Branded Share of Voice". The choice is remembered for your next visit.

Share of Voice has no Citations / Mentions choice of its own, deliberately: a share needs a denominator covering every brand, and competitor mentions are not something the data can supply, so a mentions-based Share of Voice would be a number we cannot honestly compute. Share of Voice is always built from citations.

The visualization beneath the cards follows them: switch the cards to Branded and the visualization displays Branded only, switch back and it displays Non-Branded only. The visualization's own Non-Branded and Branded pills still work, so you can put the second one back beside the first to compare them, and doing so never moves the cards. Non-Branded is the stronger competitive signal, because it reveals whether AI Assistants favor you when your brand is not named in the prompt.

Citation (or Mention) Visibility & Share of Voice by Prompt Category New

Which groups of prompts you win, and which you lose.

Use it to
  • Compare categories, such as Competitive versus User Need
  • Find categories where you earn nothing
  • Open a category's responses with one click
How to read it

Ranked bars per category, following the choices above. An Assistant dropdown scopes it to one Assistant or all of them.

Needs Prompt Categories. File your prompts under categories in Analysis Settings > Manage Keywords & Prompts.
More detail

If you have filed your prompts under Prompt Categories, the visibility and Share of Voice sections each gain a collapsible by category breakdown. The heading names the measure it is drawn on, so it reads "Citation Visibility & Share of Voice by Category" or "Mention Visibility & Share of Voice by Category" depending on the Citations / Mentions pills above.

Expand it to compare how you perform across your categories, say your Competitive prompts versus your User Need prompts, ranked as bars. It follows the same Branded / Non-Branded and Citations / Mentions choices as the section above it, so the whole page answers one question at a time. Share of Voice by Category is the exception and is always citation-based, for the reason given under Share of Voice.

An AI Assistant dropdown scopes the breakdown to a single Assistant or all of them (your choice is remembered). Click any category bar to open the Response Explorer filtered to that category's prompts and the selected Assistant.

A What this means panel above each breakdown sums it up: your strongest and weakest category, where competitors hold most of the conversation or your visibility is lowest, any category where you earn nothing, figures resting on too few responses, and in comparison mode the category that moved most.

The breakdown is computed live from your responses, so it always reflects how your prompts are filed today, across your whole history. It stays collapsed until you open it, and displays a short prompt when you have no categories, or none with prompts assigned yet.

Sentiment Insights

How positively each Assistant talks about your brand.

Use it to
  • Find where your reputation is strongest
  • Catch negative perceptions that may need attention
  • Compare tone across Assistants
How to read it

Scores the tone of how each AI Assistant talks about your brand:

+1 positive
0 neutral
-1 negative

Top Cited Competitors

Which brands each Assistant cites instead of you.

Use it to
  • Identify the rivals AI recommends most
  • Spot brands gaining, losing or newly emerging
  • Switch between your curated brands and every brand cited
Bar colors
Your own brand
Competitive Threat
Tracked competitor
Not curated
Share of Voice bars do not add up to 100%. The rest is everything not on screen, from untracked brands to publishers and Reddit.
More detail

Identifies the competitive brands most frequently cited by each AI Assistant, in the same per-Assistant grid as the headline. It displays your curated brands by default, both your Competitive Threats and your Tracked competitors, with a Threats/Tracked / All Brands toggle in the section header to switch to every brand cited whether you curated it or not.

A second toggle chooses what the bars measure: Share of Voice, the default, gives each brand's share of every citation in the analysis and adds your own brand as the first bar so the percentages have something to be read against; Citations gives the raw count instead. The Share of Voice bars deliberately do not add up to 100%, because the share is of every citation in the analysis and the brands you curated are usually a small part of that; the gap is everything not on screen, from untracked brands to publishers and sources like Reddit.

Bars are colored by what a brand is: green for your own brand, red for a Competitive Threat, slate for a Tracked competitor, gray for one you have not curated, with a key under the visualizations.

When a comparison analysis is selected, every brand keeps one row with two bars: the analysis you picked on top and the comparison beneath it in a lighter shade of the same color, drawn to one shared scale so the two are directly comparable, with a legend above the grid naming which is which. A brand new to this analysis is tagged NEW and has only the upper bar; a brand the earlier analysis cited and this one did not is grouped at the foot of the card under Not cited on that date, with only its lower bar.

The rank numbers count competitors, so 1 is your strongest competitor, and your own brand sits above them without a number because it is not competing with itself. A Competitive Movement Summary highlights brands gaining, losing, newly emerging, or no longer appearing, and a takeaway names the single most cited competitor.

Owned Domain Citations

How often do AI Assistants link directly to your website?

Use it to
  • Measure AI Assistants as a referral channel
  • Find which Assistants send qualified traffic your way
  • Track whether your own pages are earning direct links
How to read it

Tracks how often AI Assistants link directly to your website. Direct domain citations drive qualified traffic from AI interfaces, making this a key measure of AI Assistants as a referral channel.

Citations - Google AI Overviews Tile

When Google renders an AI Overview, how often does it cite your site?

How to read it

The percentage of rendered AI Overviews in the selected facet that cited your site as a source. It follows the row's Branded / Non-Branded toggle, exactly like the Assistant cards beside it.

More detail

Google AI Overview gets its own tile at the end of the headline row rather than a place in the ranking, because Google renders it for only around half of all queries. The tile follows the row's Branded / Non-Branded toggle, exactly like the Assistant cards beside it: it reports the percentage of rendered AI Overviews in the selected facet that cited your site as a source. The dedicated Google AI Overviews insights cover the surface in full.

ChatGPT Shopping New

Which retailers ChatGPT puts on the shelf when buyers ask where to buy.

Use it to
  • Learn who sells your products in ChatGPT, you or a reseller
  • Find shelves that carry nothing of yours
  • Add new retailers to your Threats or Tracked lists
How to read it

Sellers on the left, one row per retailer. Prompts on the right, each with the full shelf ChatGPT presented and its prices. Your products are green where you sell them, amber where someone else does.

Shopping results are local and volatile. Read a single analysis as a sample, not a fixed ranking.
More detail

ChatGPT recommends products alongside its answers to purchase intent questions, as a carousel of product cards inside the answer. This section lists every prompt in the selected analysis that drew one, every product and price on it, and who is selling them. Only ChatGPT returns a carousel, and only for buying questions, so prompts that ask for advice rather than where to buy will not draw one.

The card is in two halves. Sellers, on the left, is one row per retailer, with the share of your analyzed prompts it appeared on and a marker where it is selling products of yours. The retailer is rarely the brand that makes the product: goods reach the carousel through resellers, so the shop named on a card is usually somebody other than the manufacturer. Each seller is matched against your competitor lists as they stand today, so one on neither list is flagged for you to decide about, and can be added to your Threats or Tracked list from the row. Where ChatGPT names the seller but gives no website, Martekio resolves the retailer to a domain from the sites your own analyses have cited; where it names no seller at all, the site the product is listed on is used instead. If neither is available the row reads Seller not stated and the curate buttons are grayed, and you can add the competitor by domain in the Competition Explorer instead.

Prompts, on the right, lists each prompt that drew a carousel and the full shelf ChatGPT presented, in the order it presented it, with the seller under each product and the price in a column so you can read down it. Your own products are marked, in green where you are the seller and amber where somebody else is. Clicking a seller filters the prompts to the ones that retailer appeared on, and the shelf stays complete with the other products dimmed, so you can still tell what it is standing beside and at what price. Clicking a product name opens the page ChatGPT linked it to, in a new tab. Not every card carries a link, and a few point at the seller's home page rather than at the product, which is why the link is named after the seller.

Three controls narrow it. The seller pills above the left column choose which retailers are listed and count sellers. The Branded and Non-Branded pills above the right column choose which prompts are displayed and count prompts. The products pulldown asks how your own goods reach the shelf: All products, Sold by your own brand, Sold by another retailer, or No products of yours, the prompts that drew a shelf and carried nothing of yours at all, which is often the largest of the four and the one worth reading first. Each option but the resting one carries the number of prompts behind it, so an option reading 0 tells you the answer without clicking.

It selects prompts, not products: a prompt qualifies when any one product on its shelf matches, and the shelf is then displayed in full with the products that did not match dimmed, so you can still tell what yours is standing beside and at what price. On No products of yours nothing is dimmed, because there the whole shelf is the finding: it names who took a slot you never reached.

A retailer with nothing left under the filters on the right stays in the list rather than disappearing, but moves below a divider reading No products presented under these filters, so on a long list the retailers that still have prompts are always the ones at the top. Within each group the order never changes as you filter, so a retailer only ever moves from one side of the divider to the other. A download button on the Prompts heading exports what is on screen as a CSV, one row per product, so you can pivot it by seller, prompt or classification in a spreadsheet.

The card contributes a line to the What this means panel at the top of the page, saying how many of the prompts that drew a carousel presented a product of yours and whether you or a reseller held the slot, with the carousels that carried nothing of yours and the retailers still waiting to be classified called out beneath it. It describes the analysis rather than whatever you have filtered the card down to, so exploring the card never rewrites the summary. It deliberately makes no claim about a retailer undercutting you: a carousel card carries a title and a price but no product identity, so the only honest comparison is between two listings of the same product, which the shelf already displays side by side.

Two things to know before drawing conclusions from it. Shopping results are local: prices and availability reflect a location inside your Space's country that ChatGPT chooses, so the shelf here will not match what you personally get in ChatGPT unless you are in the same country. And the carousel is volatile: the same question asked twice hours apart can return different products at different prices, so read a single analysis as a sample rather than a fixed ranking.

ChatGPT Sponsored Ads New

Who is paying to appear beside ChatGPT's answers to your prompts.

Use it to
  • Discover advertisers bidding on your prompts
  • Check whether your own ads were shown or only served
  • Classify new advertisers as Threats or Tracked
How to read it

The Advertisers panel gives the share of prompts each kind of advertiser appeared on. Below it, prompts grouped with every ad they drew. Every count is a number of prompts, never of ads.

Only ChatGPT carries ads today, and they are sparse, so a Space can legitimately have none.
More detail

ChatGPT may present sponsored ads alongside its answers. This section lists every prompt in the selected analysis that drew one, grouped by prompt, with the advertiser behind each ad and whether it was Shown to the user or only Served only, meaning returned in the response but never displayed. Only ChatGPT carries ads today, and they are sparse, so a Space can legitimately have none.

Filter pills narrow the list two ways. All prompts with ads, Non-Branded and Branded split it by the prompt's classification and are mutually exclusive, so picking one clears the others; All is the state the card opens in. Advertiser is a pulldown offering All advertisers, Own brand, Threats, Tracked and Uncurated, matched against your competitor lists as they stand today rather than as they stood when the ad was captured. It chooses which prompts appear, never which ads inside them: a prompt always lists its complete set of advertisers, with the ones that did not match dimmed. That matters because most prompts draw more than one ad, so trimming them would display a single advertiser where three had bid, and hide the most useful thing on the card: that a rival was displayed on a prompt where your own ad was served and never shown. An option with nothing behind it under your current filters is grayed rather than hidden, so you can always tell the difference between a choice that does not apply and one that is simply not there.

Your ad placement is a second pulldown, offering Shown and Not shown, the prompts where your ad reached the user and the prompts where it was returned but never displayed. Pair either with Branded or Non-Branded to split it by prompt type.

Every count on this card is a number of prompts, never of ads: a card reading 68 is 68 prompts that drew an ad between them, which on one real Space was 135 ads. The counts on the Branded pills are numbers of prompts, so a pill always delivers exactly what it says, and they respond to the other two controls: pick Threats and Branded stops reporting every branded prompt and reports how many a Competitive Threat actually bid on. A control never counts its own selection, so the three options always stay comparable with each other. The two pulldowns carry no count, to keep every control on one row.

Above the prompts sits an Advertisers panel. It opens with the share of prompts each kind of advertiser turned up on, Your brand, Threats, Tracked and Uncurated, which is the quickest read of how contested your prompt set is. The four will not add up to 100%, and should not: one prompt often carries a threat and an uncurated brand at once, so each figure answers "how often does this turn up" rather than splitting a whole. The denominator is every prompt the analysis ran, not just the ones that drew an ad, and the line states it: a Space whose 90 prompts produced ads on 68 of them reads its own brand at 33%, not 44%. It narrows with Branded and Non-Branded, which split the prompt set, but not with the advertiser or placement controls, which describe ads.

Below it is one row per brand with its status, how many ads it ran, across how many prompts, and what share of the prompts in scope that is, on the same denominator as the summary above so the two read together. That is where curation happens: a brand on neither of your lists carries Threat and Track buttons. Each is grayed once that list is full, with a hover saying so, since one cap (25 by default) governs both lists, and picking one adds it to that list immediately and re-reads the section, so the brand, its ads and the pill counts all move together. A brand bidding against your prompts that your Space has never classified is invisible to every competitor visualization in the product until you classify it, which is why this list is the first thing in the card.

Clicking an advertiser opens the Response Explorer filtered to the responses that carried an ad from that brand, within the analysis you were reading. It arrives as a named, removable filter like any other, so you can clear it or add to it.

Both drill-throughs sit on the prompt row. Clicking the prompt opens it in the Response Explorer, filtered to that prompt and to the analysis you were reading, so you land on the same responses rather than that page's own default date window. The megaphone beside it opens the same Sponsored Ads in This Response detail you get from the Response Explorer, with each ad's title, text, image, landing site and position, plus any watched competitors cited in the same response. The number next to them is how many advertisers appeared on that prompt.

Google Citation Alignment by AI Assistant New

How much each Assistant leans on what Google ranks on page one.

Use it to
  • Learn which Assistants your SEO work can reach
  • Compare Assistants against Google's own AI as a baseline
  • Open the citations behind any row
How to read it

Per Assistant, the share of its citations that also rank on Google's first page. High means the two largely agree; low means it draws on sources Google does not rank.

Experimental. It describes the selected analysis only, and Assistants with very few citations are flagged as a low sample.
More detail

For every prompt in an analysis, Martekio also captures Google's first page of organic results. This section takes each page an Assistant cited and checks whether it was on that first page, then reports, per Assistant, what share of its citations also rank on Google. It is always a citation measure, which the heading says, and it keeps its own Non-Branded / Branded pills rather than following the visibility section's: comparing Assistants on non-branded prompts while reading Share of Voice branded is a legitimate way to work, and the two axes diverge hard here. Each row is clickable through to the Response Explorer, and Google AI Overview and Google AI Mode appear as controls at the top: they draw on Google's own index, so they are the reader's calibration point rather than competitors in the ranking.

Read it as a signal of how much each Assistant leans on Google, not as a report card on your own SEO. It counts every citation an Assistant made, competitors and third-party sources included, not only pages on your site. A low figure means that Assistant is drawing on sources Google does not rank on page one for that prompt; a high figure means the two largely agree.

The section is marked Experimental. Assistants with very few citations in the selected analysis are flagged as a low sample, and the metric always describes the selected analysis rather than an average over time, because it drifts between runs.


Controls

Tools that work across every section of these insights.

Analysis Comparison Picker

Pick any analysis and an optional comparison. It stays pinned as you scroll, and warns when the two ran on different keyword sets.

More detail

A sticky control bar at the top lets you select any analysis date and an optional comparison date. Every section below renders both periods side by side when a comparison is selected, so you can measure the impact of content changes, campaigns, or competitor moves. If the two analyses were run against different keyword sets, the picker says so: the differences below may reflect the keyword change rather than a change in your visibility.

Prompts Evaluated

Display every prompt an analysis measured, filter by classification, and spot prompts that entered or left the list.

More detail

A header button opens a modal listing every prompt evaluated in the selected analysis (and the comparison analysis when one is chosen). Useful for verifying that a planned prompt set was honored and for comparing coverage across two analyses. The modal names the keyword set that produced the numbers, so you can tell at a glance which version of your keyword list an analysis measured.

The cards along the top count prompts, not citations: Prompts Evaluated, and Missing Prompts on an analysis that finished incomplete. Each card is a shortcut: click a card to filter the list to what it counts, click it again to clear, and click Prompts Evaluated to display every prompt. The pills under the cards are Non-branded, Branded and, on an incomplete analysis, Missing, and a pill combines with a card. A classification your Space does not track is grayed out on both its pill and its cards.

When an analysis finished incomplete, the Missing card and pill list the prompts an Assistant did not return and name that Assistant; those prompts count no citations or mentions for it. Click a prompt to open its responses in Response Explorer.

The list answers which prompts the analysis evaluated and nothing more, so it carries no citation or mention figures; per-prompt citation and mention counts are in the Response Explorer a click away, and in the CSV export. With a comparison analysis selected the list is the union of both runs, and a prompt evaluated in only one of them is marked Only on that date, so you can tell at a glance what entered or left the prompt list between the two.

Collapsible Sections and Persisted Preferences

Every section header collapses and expands, and the state is remembered per browser. Selections such as the chosen Assistant tile carry across sections, so picking ChatGPT in Share of Voice follows through to Sentiment Insights and Top Cited Competitors.

Insights

Competition Explorer

Map your competitive landscape as seen through the lens of every AI Assistant: which brands AI Assistants recommend instead of, or alongside, yours when users ask questions in your category.

Answers

Who is winning the AI visibility race in my category, and who just arrived?

Best for

Brand and strategy teams tracking new entrants and competitive momentum.

Covers

Every brand cited alongside yours, across every AI Assistant your Space collects.

More detail

The Competition Explorer reveals which brands AI Assistants recommend instead of, or alongside, yours when users ask questions in your category. Brand and strategy teams use it to spot new entrants Assistants have started recommending, track competitive momentum, and understand who is winning the AI visibility race.

The Explorer follows an opt-in competitor model: brands are detected; competitors are chosen. Every analysis detects the brands cited alongside yours, but none of them count as competitors until you choose them. You curate two mutually exclusive sets in the Curate Competitors modal (button at the top right): the Tracked set, your monitored radar of any brand worth keeping an eye on (including non-rivals such as publishers, media that mention you, or an emerging name), and Competitive Threats, your real rivals, which drives the Competitive Threats visualizations and Citation Gaps.

Both sets are capped, and each tab shows its own count against the cap: 25 of each by default, and your plan may allow more. A brand holds one status at a time: flagging a brand as a threat clears its tracked status, and tracking a brand clears its threat flag.

Quick start

Brands are detected; competitors are chosen. Three steps from detection to insight.

Curate your competitors

Open Curate Competitors at the top right, or let Auto Select propose a first list for you to review.

Read the rankings

Switch between Competitive Threats, Tracked Brands, Other and Combined, and pick what the visualization ranks by.

Close the gaps

Use Citation Gaps to find the prompts your rivals own outright, and the Deep-Dive to study one competitor.

Two lists to understand first

A brand holds one status at a time. Both lists are capped at 25 by default; your plan may allow more.

Which list

Competitive ThreatsYour real rivals, the brands you go head to head with. They drive the Competitive Threats visualizations and Citation Gaps.
TrackedYour monitored radar: publications, marketplaces, retailers carrying your products and emerging names worth watching.

Which prompts

Non-BrandedWho Assistants suggest organically for your category, the strongest competitive signal.
BrandedWho else gets cited when users ask about you by name.

Curating your competitors

Everything on this page follows the lists you choose here.

The Curate Competitors Modal Updated

Which of the brands AI cites alongside you deserve a place on your lists?

Use it to
  • Flag your real rivals as Competitive Threats and monitor the rest as Tracked
  • Triage new brands and shopping sellers before they become a problem
  • Remove noise such as video platforms and directories
How to read it

Tabs left to right: All Brands, then Threats and Tracked, then the source piles Shopping Sellers, New Brands and Removed. Each row shows the title of the brand's most-cited page to help you judge it.

Start at Primary on the citation distribution bar. A handful of brands there usually outweighs the entire tail, and leaving most brands uncurated is perfectly normal.
More detail

The Curate Competitors button at the top right of the Competition Explorer opens the modal where all competitor curation happens: brands are detected; competitors are chosen. Curation is all-time, independent of the date range on the page. To help you judge each brand at a glance, rows show the title of its most-cited page as a subtitle ("Draftboard vs Homie, Comparison & Alternative" reads as a rival; a bare domain name reads as a directory). Clicking a brand name opens its citing responses in the Response Explorer (all time), so you can read what the Assistants actually say before deciding; the external-link icon beside the name opens the brand's website in a new tab, and the page-title subtitle links to that specific page.

The tabs, left to right: All Brands, a divider, then the two chosen sets, Threats and Tracked (each shown against the same cap, e.g. n/25), another divider, and finally the source piles Shopping Sellers (only on a Space that collects ChatGPT Shopping), New Brands and Removed. Threats sits before Tracked because it is the set that drives these insights. Every tab offers instant search (which searches every brand regardless of the tab you are on, including removed ones), sortable columns (Competitor, Citations all time, Recent last 30 days, First seen), its own short help note, and a CSV download that matches exactly what you are looking at (the button shows the count, and respects the tab, the search box, and any tier or band you have selected).

All Brands: every brand ever cited alongside yours. Each row carries one Track / Threat control: press Track to add it to your monitored set, or Threat to flag it as a Competitive Threat straight from here (no need to track it first). A brand holds one status at a time, so choosing one clears the other. A Remove action removes noise (a video platform or a directory is a detection, not a rival), and is available on every tab except Removed itself.

The citation distribution bar: the fastest way to work through thousands of detected brands. It sorts every brand by how many citations it holds and splits them into four candidate groups: Primary (the brands behind the first half of all citations), Secondary, Tertiary, and the Tail. Each group is broken into citation bands, and each shows how many of its brands you still have to look at, turning to a tick when you have handled them all. Click a group or a band to filter the list below to just those brands. Start at Primary: a handful of brands there usually accounts for more of your category's visibility than the entire tail. You do not have to process everything, leaving most brands uncurated is perfectly normal.

Shopping Sellers: the retailers in your latest ChatGPT Shopping carousel that you do not follow yet. They compete for the same customers at the moment of purchase, often without ever being cited in an AI answer, which is why they can be missing from your other tabs' rankings. A Shopping column shows the share of ChatGPT prompts whose carousel listed each one, and the tab opens sorted by it. Follow a seller with Track or Threat as on any other tab. A seller you follow stays on screen with its button lit, so you can see the change took and undo it; the tab count drops straight away, and the next time you open the tab it lists only the sellers still unfollowed. Only sellers with a website your Space has seen cited are listed, because your lists match competitors by domain.

New Brands: brands cited for the first time ever in the last 30 days with 10 or more citations, your potential new competitive threats. Triage each one with Track, Threat, or Remove.

Removed: everything you removed as noise. Untick a row to restore it at any time; nothing is ever deleted.

Tracked: your monitored radar, the set the Tracked Brands view and the API reflect. Track the brands worth watching but secondary to your real competition: publications, marketplaces, retailers carrying your products, and emerging names. Competitive Threats are for the brands you go head to head with. Switch Track off to remove a brand, or press Threat to promote it to Competitive Threats (which moves it off Tracked, since a brand holds one status at a time). Removing a tracked brand asks you to confirm first, because that clears its Tracked status; restoring it later brings it back uncurated.

Threats: your real rivals (25 by default), driving the Competitive Threats visualizations and Citation Gaps. The Remove action takes a brand off your threats; it does not become tracked automatically.

The basket: on the Threats and Tracked tabs, a basket icon after a brand's name means it sells in your latest ChatGPT Shopping carousel; hover it for how many prompts and on which date. It describes the brand, not how you added it, so it also marks threats you flagged before, and it disappears if the brand stops appearing in the carousel.

Auto Select and Reset

Can Martekio propose my competitor lists for me?

Use it to
  • Set up a new Space's lists in minutes
  • Separate genuine rivals from retailers, marketplaces and publishers
  • Start over cleanly without losing your removed brands
How to read it

Auto Select proposes brands in two tabs, Threats and Tracked, plus a Skipped tab of what it rejected and why. Rows marked Validate are the ones worth checking first.

Nothing is written until you press Save selections, so Cancel costs nothing. Reset writes immediately and cannot be undone.
More detail

Two buttons at the bottom of Curate Competitors for setting up quickly. Auto Select ranks the brands AI Assistants cite alongside you by all-time citation count, the same figure the Citations column displays, then has an AI classifier judge each of the top brands: a genuine rival, or simply a retailer that stocks you, a marketplace, a price comparison site or a publisher. Your own brand on its other domains, and anything you have already removed, are excluded before the classifier is consulted at all.

It then displays what it picked, in two tabs, Threats and Tracked. Each brand carries its citation count, the title of its most-cited page and a link to open its website, so an unfamiliar domain can be judged without leaving the modal. Anything the check could not place is marked Validate and kept, so those are the rows worth looking at first. A third Skipped tab lists everything the check rejected and why. If you disagree with one, Threat and Track beside it move that brand straight into the list you want, so the check is a suggestion rather than the last word. Those buttons gray out when the list is already full. Reject anything that is not a real competitor with the Reject button on its row.

Save selections appears only once you have opened both the Threats and Tracked tabs, so the review cannot be skipped. Nothing is written until you save, so Cancel leaves your existing lists exactly as they were. Anything the check is unsure about is kept rather than discarded, which is why the review step matters. Brands you have already removed are never selected, and neither is your own brand on its other domains.

Reset clears both lists and leaves your removed brands alone. Both ask you to confirm before they run. Reset writes immediately and cannot be undone; Auto Select only replaces your existing lists at the moment you press Save selections, so Cancel at any earlier point costs you nothing.

What's in these insights

Each section answers one question. Open More detail on any card for the full reference.

Competitive Threats and Tracked Brands

How do my curated brands rank, and how do they compare with the whole field?

Use it to
  • Rank your rivals by how often AI cites them, on Non-Branded and Branded prompts
  • Spot a brand in Other worth promoting to Threats or Tracked
  • Open any threat's citing responses or its Deep-Dive
Bar colors in Combined
Your own brand
Competitive Threat
Tracked brand
Not curated
The detail table lists every flagged threat, including any not cited in the selected window, so its count and the visualization's differ by design.
More detail

Your curated brands in one section, with four buttons in the section header to switch between Competitive Threats, Tracked Brands, Other, every brand Assistants cited that sits in neither list, and Combined, all of them on one visualization with each bar colored by what the brand is (red for a threat, slate for tracked, gray for uncurated, green for you) and a key above the visualization. The visualization, the detail table and the Citation Gaps section below all follow that choice, so everything on screen describes the same set; a brand holds one status at a time, so it is represented in exactly one of the three views.

Other and Combined draw the ranking visualization alone: there is no single curated list behind them, so they carry no detail table and no citation gaps. Other is the place to spot a brand worth promoting to Threats or Tracked with Curate Competitors; Combined is where you check how your curated brands rank against the whole field.

Taking Competitive Threats as the example: a ranking visualization on top and a detail table below. The visualization ranks the Competitive Threats cited in the selected window across every Assistant, in Non-Branded (who Assistants suggest organically for your category, the strongest competitive signal) and Branded (who else gets cited when users ask about you by name) leaderboards, with its own CSV export scoped to your threats.

The detail table below lists every flagged threat, including any not cited in the selected window, so the two counts differ by design. It shows Last Seen (the most recent analysis date the threat was detected on), Frequency (the total times it was detected across all Assistants), Citations across every Assistant in the window, and a Momentum pill. Every column heading sorts. Click a threat's name to open its citing responses in the Response Explorer, click the external-link icon beside the name to visit its website in a new tab, or click the magnifier to open the Competitor Deep-Dive modal described below. A placeholder invites you to flag competitive threats via Curate Competitors when none are set.

Rank by Updated

What should the ranking visualization measure?

Use it to
  • Rank by raw links, by answers, or by share of answers
  • Compare periods of different lengths with Share of responses
  • Reach retailers that sell to your customers without ever being cited
How to read it

Citations counts links; Responses counts answers once each; Share of responses is a percentage of every answer; ChatGPT Shopping ranks by carousel listings. A basket after a name means the brand sells in your latest ChatGPT Shopping carousel.

More detail

The Rank by control in the section header decides what the ranking visualization measures. Citations counts links, so a brand cited through three of its pages in one answer scores three. Responses counts the AI answers that cited the brand, once each. Share of responses expresses those answers as a percentage of every answer in the period, which holds steady when you widen the date range.

ChatGPT Shopping ranks brands by the share of ChatGPT prompts whose product carousel listed them. It is the one measure that is not about citations, so it reaches the retailers that sell to your customers without ever being cited. It covers ChatGPT only, the one assistant with a shopping carousel, and the visualization says so. Your own bar there is your own website's share of the carousels, products you sell directly; a retailer reselling your products is a competitor bar. The bars do not open the Response Explorer on this measure.

On every measure, a basket after a brand's name means it sells in your latest ChatGPT Shopping carousel. Hover it for the share and the date.

Momentum

Which rivals are gaining ground on you, and which are fading?

Use it to
  • Spot rivals accelerating before they overtake you
  • Identify brand-new entrants at a glance
  • Confirm when a rival is losing visibility
How to read it

A sortable column in the Competitive Threats detail table. Each pill compares citations in the selected window against the previous window of the same length: a signed percentage, or New.

Colors read from a threat perspective: green means a rival is declining, which is good news for you.
More detail

Momentum is a sortable column in the Competitive Threats detail table, not a section of its own. Each threat carries a pill comparing its citations in the selected window against the previous window of the same length: a signed percentage, or New when the brand was not cited at all in the prior window. Hover the pill for the two raw counts behind it. A dash means there is no comparable prior window, which is what an All Time range produces.

Momentum colors read from a threat perspective: new entrants are blue, rivals gaining ground are red or amber, stable is gray, and declining or disappearing rivals are green, because a fading rival is good news for you.

Citation Gaps

Which prompts do my rivals own outright, where I am never cited?

Use it to
  • Find the battlegrounds your competitors win and you are absent from
  • Display the competitor that owns the most of them, and its prompts in one click
  • Prioritize content that answers those exact prompts
How to read it

A bar visualization opens the section: the five competitors cited on the most prompts where you are cited nowhere. Click a bar to narrow the list to that competitor's prompts. Each row then reads as "93 of 131 answers cite competitors", with the competitors as logo chips. Click a prompt to open the answers behind it.

A category can legitimately return no gaps. Prompts naming your own brand are usually ones you already win, so an empty result is good news.
More detail

A battleground view: for every prompt you track, Citation Gaps checks whether any of your Competitive Threats was cited while your brand was not cited in any response to that prompt. These are the battlegrounds your rivals own outright, ranked by how many citations they collected there; each row shows the prompt with the competitors cited. Click a prompt to open the Response Explorer on the AI answers behind it. Closing a gap usually means creating or improving content that answers that exact prompt.

The section opens with a ranked bar visualization of the competitors cited on the most gap prompts, counted over every gap in the selected window rather than only the rows listed. Click a bar to narrow the list to that competitor's gap prompts; a filter bar above the list names the competitor, with a Clear button to return to every gap. Each row leads with how many of the answers to that prompt in the window cite a competitor, for example 93 of 131 answers cite competitors, rather than a bare citation count. The competitors cited appear as logo chips in their status color, with any beyond the first four folded into +N more. Only Branded prompts carry a badge; a row with none is Non-Branded.

If you have filed your prompts under Prompt Categories, a Prompt Category dropdown narrows the list, so you can ask where your rivals are beating you specifically on, say, your Competitive prompts. It offers All Categories and an Uncategorized option, and appears only once some of your prompts are filed. Each row also carries its category as a badge. Note that a category can legitimately return no gaps: prompts naming your own brand are usually ones you already win, so an empty result there is good news rather than a missing answer.

Newly Cited Brands

Are more brands entering my field than before?

Use it to
  • Track whether your field is getting more crowded, per analysis
  • Identify the newcomers cited most widely across Assistants
  • Track, threat or remove a newcomer without leaving the list
How to read it

A summary line gives the number of brands that entered and the pace per analysis against the period before. Below it, a table ranks the top ten.

Always visible, even before you have tracked any competitors. Counting starts from a Space's fifth analysis.
More detail

Answers one question: are more brands entering your field than before? A brand enters your field once an AI Assistant has cited it in a second response, counting only prompts each Assistant had already answered in at least three earlier analyses before the brand first appeared. One-off mentions are left out, and so are brands that are only new because you added a prompt or an Assistant. Counting starts from a Space's fifth analysis; until then the section says it is waiting for more insights.

A single summary line gives the number of brands that entered in the selected period and the pace per analysis, so a Space that runs more often is not read as more crowded, and says whether that pace has risen, fallen, or held against the period of equal length before. Below it, a table ranks the ten brands cited by the most Assistants, then in the most analyses, with Display all opening the full list; its Assistants, Analyses, and Responses columns count the selected period, the same responses a brand's name opens in the Response Explorer.

Both lists carry inline Track, Threat, and Remove actions (hidden for invited collaborators, who can still read them); clicking a brand name opens its citing responses in the Response Explorer, and the external-link icon opens its website. The prompt-type pill row (All, Branded, Non-Branded) switches the whole section to the brands that entered through that type of prompt, and is remembered per client. Beside it, Exclude media & blogs etc. hides the domains that are sources rather than brands: see Sources, and the Exclude media & blogs etc. filter below. This section is always visible, even before you have tracked any competitors.

Sources, and the Exclude media & blogs etc. filter

Which cited domains are brands competing with me, and which are sources being quoted?

Use it to
  • Read Newly Cited Brands as the brands entering your market
  • Keep useful sources in sight, marked with a Source chip
  • Rely on your own curation overriding Martekio's judgment
How to read it

Turn on Exclude media & blogs etc. to hide sources. Leave it off and each source is labeled with a Source chip instead.

More detail

Not every domain an AI Assistant cites is a brand competing with you. Many are sources the Assistant is quoting: news sites and trade press, magazines, blogs and review sites, regulators and government bodies, trade associations, conferences, directories and price-comparison listings, encyclopedias, social and video platforms, forums and app stores. Martekio works out which is which for every cited domain, and the Exclude media & blogs etc. pill on Newly Cited Brands hides the sources so the list reads as the brands entering your market. Leave it off and each source is labeled with a Source chip instead, because a source being cited for your topics is often worth reading even though it is not a rival.

Your own curation always wins. A brand you have Tracked or flagged as a Competitive Threat is never treated as a source, whatever Martekio would otherwise have concluded, because you have told us it belongs in your field. Where there is not enough information to decide, the domain is shown as it is today rather than hidden: nothing disappears because Martekio was unsure.

Studying one competitor

The magnifier at the end of a Competitive Threats row opens a workbench for that brand.

Competitor Deep-Dive Modal

What exactly is driving one competitor's AI visibility?

Use it to
  • Size a competitor's citations and share against yours
  • Find the prompts where they appear and you never do
  • Read every individual citation behind their figures
How to read it

Two tabs. Overview holds the KPI cards, Competitive Overlap and Most Cited URLs; Citations lists every citation. An All / Non-Branded / Branded filter re-slices everything.

More detail

Opened from the magnifier at the end of a Competitive Threats table row, this modal is a per-competitor workbench organized in two tabs. Overview displays KPI cards (total citations, distinct URLs, their citation share versus you, and the count of prompts where you never appear, shown in red when above zero), the Competitive Overlap benchmark comparing their citations against yours on the same prompts with a per-prompt table (each row jumps to the Response Explorer for that exact prompt), and the Most Cited URLs ranking with an average-citations-per-URL concentration signal (each URL links to the live page, marked with an external-link icon).

Citations lists every individual citation with status filters and sorting. An All / Non-Branded / Branded filter stays pinned while you scroll and re-slices everything in the modal, the amber "prompts where you never appear" chip jumps straight to the Citation Gaps section, and a View Responses button opens the Response Explorer scoped to this competitor, the current filter, and the selected window.

Competitive Overlap New

On the same prompts, are you cited beside this competitor, or not at all?

Use it to
  • Benchmark a competitor's citation total against yours
  • Find the prompts where they are cited and you never appear
  • Scope the drill-down to Branded or Non-Branded prompts
How to read it

A benchmark bar of the two totals, then the competitor's top prompts, each with a three-state Your Presence indicator.

More detail

The per-competitor drill-down opens with a Competitive Overlap section comparing that competitor's citations against your own across the same analyzed prompts. A benchmark bar displays the two totals side by side, and a table lists the prompts where the competitor is cited most, each with a three-state Your Presence indicator: cited in the same responses as them, cited on the prompt but never alongside them, or not cited at all. A chip counts the prompts where the competitor is cited and you never appear. Filter by Prompt pills (All, Branded, Non-Branded) scope the whole drill-down by prompt type.

Most Cited URLs

Displays the top 10 most-cited URLs for a competitor alongside a citation concentration metric (average citations per distinct URL), revealing which pages drive their AI visibility. URLs flagged as influential sources carry an amber badge.

Cited Page Health

A Cited Page Health button on the Competitor Deep-Dive Overview tab opens the Cited Page Health modal scoped to that brand: an HTTP status code breakdown, a non-200 pie visualization, top failed domains, and a 4xx trend for all of the competitor's citation URLs, with date range and Assistant filtering.

Controls

Curate your brands and competitors

Until a Space holds at least one Tracked brand or one Competitive Threat, the competitor sections are replaced by a notice titled Curate your brands and competitors with a Curate Competitors button. Choose your brands in the modal: monitor any brand worth watching as a Tracked brand, and flag your real rivals as Competitive Threats. Once either list holds something, the full set of insights renders. Newly Cited Brands is the exception and is always visible, because an uncurated Space has nothing else to read.

Collapsible Sections and Persisted Preferences

Every section collapses and expands, and filter pill selections are persisted per client so the page opens with the view you last used.

Insights

Industry Insights

Benchmark your brand's AI visibility against your industry and across every AI Assistant, so you can set targets that fit your sector. Every section follows the date range at the top of the page, the same picker and stored range as Visibility Trends; the industry average needs at least two other brands measured in that range, so a short range can show fewer comparisons.

Answers

How does my brand's AI representation compare to the rest of my industry?

Best for

Strategy and leadership setting realistic targets.

Covers

Your figures against your sector, per AI Assistant, for the date range you pick, plus the domains Assistants cite most.

Purpose and who uses it

Industry Insights answers a fundamental question: how does your brand's AI representation compare to the rest of your industry? Strategy and leadership use it to set realistic targets. If your whole industry has low AI citation rates, a modest share of voice may actually be strong; if adjacent sectors are heavily cited, there may be opportunities you are missing. These insights give you the benchmarking baselines to calibrate your strategy.


What's in these insights

A summary and four sections, each section with a plain-language takeaway. Open More detail on any card for the full reference.

Where You Stand

In one glance, how am I doing against my industry?

Use it to
  • Give leadership the headline in four numbers
  • Spot your strongest and weakest AI Assistant
  • Know whether the gap to your industry is closing
How to read it

Four tiles: your strongest and weakest Assistant against the industry average, your rank among your industry's brands on Non-Branded citation rate across the AI Assistants, and whether the gap to the average moved in your favor over the date range. A green top edge is good news, red is a warning.

More detail

The rank pools each brand's Non-Branded answers across its Assistants, leaving out Google AI Overview as every cross-Assistant comparison does, and is displayed once at least two other brands were measured. Strongest and weakest compare your Non-Branded citation rate with the industry average on each Assistant. The gap over the date range comes from Citation Rate Over Time: Improving when, on average across the Assistants, the gap has moved at least one point in your favor between the first and last month, Slipping when it has moved against you, Steady otherwise.

Industry Comparison KPI Cards

Am I ahead of or behind my sector, metric by metric?

Use it to
  • Benchmark your citations and mentions against sector peers
  • Judge whether a modest figure is actually strong for your industry
  • Set realistic targets for each metric
How to read it

One card per metric: your value, a blue bar for you and a grey bar for your industry, and a line giving the gap and your industry's figure. Green when you are ahead, red when behind, grey when you are level (within one point, or 0.1 citations per response).

The sector average never includes your own results. Sectors with fewer than two other tracked brands get no comparison rather than an unreliable one.
More detail

A row of comparison cards (one per metric) benchmarking your brand against your sector over the selected date range on eight metrics: branded citations, non-branded citations, branded mentions, non-branded mentions, average citations per response, share of voice (your citations as a share of every citation in your answers), sentiment (how positively answers that mention you describe you, from -1 to +1) and citation position (where your site first appears among the sources cited, where 1 is first and lower is better). Each card displays your value, a pair of bars (you in blue, your industry in grey, the same key as Performance by AI Assistant), and the gap to your industry's average in points, or in citations per response on the last card. A gap under one point (0.1 citations per response) reads as level rather than as a win or a loss, and a metric not yet measured for both you and your industry reads No data rather than a tie at zero.

A metric only counts an Assistant when both you and the sector have a figure, so the averages always share the same denominator. The sector average is the mean of the other brands Martekio tracks in your industry: your own results are never part of it, each brand counts once no matter how many keywords it tracks, and Martekio's own demonstration spaces are excluded. Sectors with fewer than two other tracked brands display no comparison at all rather than an unreliable one.

Performance by AI Assistant

On which Assistants do I outperform my peers, and where is the gap?

Use it to
  • Find the Assistants where you outperform your sector
  • Spot the gaps that are your growth opportunity
  • Compare branded and non-branded citation rates per Assistant
How to read it

One row per Assistant, Non-Branded and Branded side by side: your rate in blue above the sector average in grey, with the gap in points beside them. A longer bar than the average means you are ahead; a shorter one is the gap.

More detail

Paired horizontal bars breaking down your branded and non-branded citation rates against the sector average for each Assistant individually, with the gap in points on each row. Where your bar is longer than the average you are outperforming peers; where it is shorter, that gap is your growth opportunity. The comparison is brand-versus-peers within the same Assistant, so the position stays honest. The section header states how many other brands the average covers.

Non-Branded Citation Rate Over Time New

Am I closing the gap on my sector, or falling behind?

Use it to
  • See whether your citation rate is rising faster than your sector's
  • Check that a content change moved you against peers, not just with the market
  • Follow one Assistant at a time over the last 12 months
How to read it

Two lines per Assistant, month by month: your Non-Branded citation rate in blue and the sector average in grey. Select one or more Assistants above the visualization to compare them: with several, each takes its own colour, solid for you and dashed for the sector.

More detail

The citation rate is the share of your Non-Branded AI answers that cite your own site. Each month pools every analysis you ran that month, so it is the share of that month's answers. The sector line averages the same brands the bars above compare you with, each brand counting equally, and is left out for any month fewer than two other brands were measured. A month with no analysis is a gap in the line, never a zero. A dashed grey line marks the sector's average across every AI assistant except Google AI Overview, month by month, a reference for judging each assistant against assistants in general. With one assistant selected, a shaded band runs from the weakest to the strongest brand in the sector that month, shown once at least three other brands were measured. A table above the chart gives, per assistant, your latest rate and the sector's, the gap in points, how that gap has moved since the start of the range, and your rank among the brands measured, and a What this means panel under it sums up where you lead and trail.

Top Cited Domains

Which sites do the Assistants trust most in my sector?

Use it to
  • Find the sources each Assistant relies on in your industry
  • Prioritize the domains cited by every Assistant
  • Compare citation landscapes across markets
How to read it

One tile per displayed Assistant, each with its top 10 domains for the selected date range, by the share of a brand’s answers that cite them. Bars are coloured by your own curation: your domain green, your Competitive Threats red, tracked competitors slate, everyone else grey. A star marks a domain every Assistant cites. Switch to Rising or Falling to rank domains by how much their share moved between the first and second half of the date range, the brands making the biggest waves on each Assistant. Click any domain to open its share of citations: a donut of that Assistant’s citations across your sector, divided between its most cited domains and everyone else, with the domain you clicked pulled out, and the same domain on every Assistant beside it, so you can tell one Assistant’s habit from a source cited everywhere. Click another slice to switch domain. When your own answers cite the domain, Explore opens the Response Explorer on those answers, on that Assistant and in the selected date range.

A red-starred domain is the strongest must-be-present signal in your sector.
More detail

A grid with one tile per displayed Assistant, arranged in even rows. Each tile displays the top 10 domains for the selected date range, ranked by the share of a brand’s answers that cite them, averaged so every brand in your sector counts equally whatever the size of its prompt set. Google’s own search links and ChatGPT’s product-search links are left out, and a site’s subdomains count as one. Rising and Falling split the date range at the midpoint of each Assistant’s own analyses, so an Assistant that started collecting later is still compared over its own history, and compare each domain’s share in the two halves, counting only brands measured in both, so a brand that starts partway through cannot make its own sources look like they are surging. A domain needs at least three citing answers to rank, and the views are offered once each half holds at least two analysis dates. Bars follow the same colours as every chart that ranks brands, so a red bar is one of your Competitive Threats. Domains cited by every Assistant get a star.


Controls

Filters, takeaways and exports that work across these insights.

Visualization Filter Pills

Two rows of pills above the visualization: the first toggles the Branded and Non-Branded series (at least one must stay on); the second toggles which Assistants appear as columns so you can reduce bar density. Both selections persist per space.

Country Filter

Filter the top cited domains by country to learn which sources Assistants favor in specific markets, useful for brands operating across regions where the citation landscape varies.

What This Means Takeaways

Each section carries a plain-language panel computed from the data on screen: a headline verdict (such as how many metrics you beat the industry on) plus supporting points like your biggest lead and biggest gap by Assistant. These panels can be hidden globally from the Help & Settings menu.

Download Insights (CSV)

Export industry performance data and the top cited domains list as CSV for offline analysis, reporting, or your own business intelligence tools.

Collapsible Sections

All four sections (Industry Comparison, Performance by AI Assistant, Non-Branded Citation Rate Over Time, and Top Cited Domains) collapse independently, and the state is persisted per browser.

Insights

Response Explorer

Read the actual AI Assistant responses that mention your brand, word for word, across every Assistant. Aggregated metrics tell you how often your brand appears; this tells you what the responses actually say.

Answers

What exactly are AI Assistants saying about my brand, and which sources do they draw on?

Best for

Content teams, SEO specialists and analysts who need the evidence behind the numbers.

Covers

The full text of every response that mentions your brand, across every AI Assistant your Space collects.

More detail

Aggregated metrics tell you how often your brand appears, but not what the responses actually say. Response Explorer closes that gap, giving content teams, SEO specialists, and analysts direct access to the full text of every response that mentions your brand, across every AI Assistant your Space collects. It is essential for spotting inaccuracies, understanding tone and context, and finding the specific evidence you need to take action.

Quick start

Three steps from thousands of responses to the ones that matter.

Set the window

Choose a period in the Time filter, or Selected Analysis to read a single run.

Narrow the responses

Combine filters above the grid and in column headings; the filter funnel displays what each one removed.

Read the evidence

Open a row for the full reply, or the citations icon for the sources behind it, then export what you see as CSV.


What's in these insights

One grid of responses, with drill-downs into each one. Open More detail on any card for the full reference.

Full Response Grid

Every AI response that mentions your brand, in one searchable table.

Use it to
  • Read what each Assistant actually said, side by side
  • Spot inaccuracies and negative framing before they spread
  • Find the specific evidence behind any figure elsewhere in Insights
How to read it

One row per response, with around twenty filterable, sortable columns. Filtering is instant as you type. Open a row for the complete reply.

The grid loads the trailing 30 days by default and widens automatically if that is empty. Use Load All Data for full history.
More detail

A spreadsheet-style table displaying every AI response that mentions your brand, with around twenty filterable and sortable columns covering the Assistant, the origin keyword, the prompt sent, the full reply, sentiment and its explanation, share of voice, and the branded, competitive, and citation-URL counts. Filtering is instant as you type.

Smart loading: by default the grid fetches only your displayed Assistants for the trailing 30 days, widening automatically to 60, then 90 days, then full history if that window is empty. A Load All Data action pulls full history on demand.

Shared with Prompt Check: the same grid, cell renderers, and drill-downs power the Prompt Check results view, where a single typed prompt is run live across your selected Assistants.

Cited page filter: arriving from a visualization that counts citations per page, such as Owned Domain Citations on Google AI Overviews, filters the grid to exactly the responses whose citations include that page. It appears as a removable Cited page step in the filter funnel, so you can see the constraint and clear it. There is no way to set it from the filter bar; it exists so a bar reading 8 opens the 8 responses behind it rather than one example.

Prompt Category filter: if you have filed your prompts under categories in Manage Keywords & Prompts, the filter bar gains a Prompt Category dropdown so you can read only the responses to, say, your Competitive prompts. It offers an Uncategorized option too, which is a quick way to find prompts still waiting to be filed. The dropdown appears only once you have categories with prompts assigned, and lists only those present in the responses currently loaded. Categories are resolved live, so a prompt you re-file is reflected the next time the page loads, across your whole history rather than only new runs.

Response Drill-Down

What did the Assistant say in full, and what was it asked?

How to read it

Each row opens a modal with the complete AI reply, the original query that triggered it and the constructed prompt sent to the Assistant. The grid cell holds a truncated preview with a Display More toggle; the modal carries the full text.

Display Citations Drill-Down

Which pages did the Assistant draw on for this answer, and whose are they?

Use it to
  • Separate citations to your own domain from competitive and other influential sources
  • Check your share of one response's citations against each brand
  • Find the exact page, or Google Maps place, an Assistant cited
How to read it

Open the icon in the first column of any row. A Share of Citations by Brand panel marks your share You and tracked rivals Competitor; click a brand to filter the list below.

More detail

The first column of every row carries a Display Citations icon. It opens a modal listing the sources the Assistant referenced, distinguishing branded citations to your own domain, competitive citations, and other influential sources, so you can see exactly which pages the Assistant drew on.

A collapsible Share of Citations by Brand panel at the top breaks that response's citations down by the brand each one points to, with your own share marked You and tracked rivals marked Competitor. Because it counts every citation in the response, your share there matches the Share of Voice column in the grid exactly; click any brand to filter the list below to its citations.

Where a source provides one, each citation shows the page's title above its URL, and a Google Maps place (a business or location an Assistant cited) is labeled with a Place badge and its name.

Citation and Mention Tracking

Was your brand cited, mentioned, or both, in each response?

How to read it

Dedicated columns track whether your brand was cited, the number of brand and competitive citations, whether the brand was mentioned, and whether it appears inside a citation URL. Where an Assistant returns structured brand entities, a Brand Entities button opens a modal of every brand it named. The Response Summary quantifies branded versus non-branded citations and mentions.

Fan Outs

What did the Assistant search for behind the scenes before it answered?

Use it to
  • Discover the hidden searches that shape an answer
  • Find query wording worth targeting with your content
  • Narrow the grid to responses where this evidence exists
How to read it

The Fan Outs column counts the hidden searches; the icon beside it opens the full list. Reported today by ChatGPT, Claude, Grok and Microsoft Copilot.

A dash means the Assistant reported nothing, which is different from 0, a genuine zero from an Assistant that does report them.
More detail

Some Assistants run their own background searches before writing an answer, and where they report them, Martekio records them. The Fan Outs column gives each response a count of those hidden searches, and the icon beside it opens the full list of queries. Four Assistants expose them today: ChatGPT, Claude, Grok and Microsoft Copilot.

For every other Assistant the cell shows a dash rather than a zero, because nothing was reported, which is a different thing from a search that found nothing; a genuine zero from an Assistant that does report them shows as 0. A Fan Outs filter above the grid narrows the view to the Assistants that report them, so you can read only the responses where this evidence exists.

ChatGPT Shopping New

Did this response put a product shelf in front of the buyer, and who sold on it?

Use it to
  • Find the responses that carried a product carousel
  • Check whether your products were sold by you or by a reseller
  • Compare prices down the shelf exactly as ChatGPT presented it
How to read it

The column answers Yes or No. Click the icon on a Yes to open the shelf: your products are green where you are the seller and amber where somebody else is.

More detail

The ChatGPT Shopping column answers Yes or No for whether that response carried a product carousel. Only ChatGPT returns one, and only for purchase intent questions, so most rows read No. Click the icon on a Yes to open the shelf exactly as ChatGPT presented it: each product with its seller underneath, the price in a column so you can read down it, and your own products marked in green where you are the seller and amber where somebody else is. Product names that ChatGPT linked open in a new tab. A ChatGPT Shopping filter above the grid narrows the view to the responses that carried one.

ChatGPT Sponsored Ads New

Which ads appeared beside this answer, and were they actually shown?

Use it to
  • Discover who advertises beside answers to your prompts
  • Check whether your own ads were shown or only served
  • Jump to every response citing an advertiser's or competitor's site
How to read it

The column answers Yes or No. Hover a Yes for how many ads ran and how many were shown; click its icon for each ad in full.

Served and shown are kept separate on purpose: an ad can be returned in the response without being displayed.
More detail

ChatGPT may present sponsored ads alongside some of its answers, and Martekio records them. The ChatGPT Sponsored Ads column answers Yes or No for each response; only ChatGPT carries ads today, and they are sparse, so most rows read No. Hover a Yes to display how many ads the response carried and how many of them were shown to the user.

Click the icon on a Yes to open a modal listing each one: the advertiser, the ad's title and text, its image when one is present, its landing site (which opens in a new tab), whether it was shown to the user or only served in the response, its position, and a tag when the advertiser is your own brand or a watched competitor. The modal also lists any watched competitors also cited in that response; clicking an advertiser or a competitor refilters the grid to every response that cites that site.

Served and shown are kept separate on purpose: an ad can be returned in the response without being displayed. A Has Sponsored Ads filter above the grid narrows the view to just the responses that carried an ad.

Response Summary

What do the responses in front of me add up to?

How to read it

The summary icon at the end of the filter bar, beside the download icon, opens the Response Summary on its own tinted panel above the filter funnel. Its statistics recalculate as you filter: the Assistants represented in the current selection (and, in red, any not represented), total responses, the branded versus non-branded split, how many responses mentioned or cited your brand, total brand mentions and citations, and total competitive citations. Click the icon again to hide it.

Filtering the responses

Every filter, above the grid or in a column heading, combines with the others and is listed in the funnel.

Filter Funnel

Which of my filters is doing the narrowing?

Use it to
  • Display how each filter narrows the responses, step by step
  • Spot a filter that removes nothing
  • Remove one filter, or all of them, in a click
How to read it

The first step is All responses. Each later step gives its count and its share of the step before; the last step's count is the number of rows in the grid.

More detail

A funnel above the grid displays how your filters narrow the responses, one step per filter in the order you applied them. The first step is All responses in the current time window or selected analysis, and it is always shown, even with no filters on. Each later step gives its count and its share of the step before it, so you can see which filter is doing the narrowing; the last step also gives, in brackets, its share of all responses.

A step that removes nothing is dimmed, and the bars lighten as the funnel narrows. Filters set from a column heading appear as steps too. The × on a step removes that filter, and Clear all in the funnel's corner removes them all while leaving the Time filter as it is. The last step's count is the number of responses in the grid.

Multi-Column Filtering

Filter and sort by any combination of Assistant, query type, sentiment, citation count, position, and more. Build precise views, such as only negative-sentiment responses from Perplexity on non-branded queries. The filters above the grid and the filters in each column heading combine, and every one of them is shown in the filter funnel.

Assistant Breakdown

Filter responses by Assistant to compare how each represents your brand. To keep the initial load light, the grid loads only the Assistants you display; others appear as dimmed chips in the toolbar and load on demand when clicked.

Competitor Filter

The Competitor filter narrows the grid to responses that cite a competitor. Click it to cycle through Threats (responses citing a brand on your Competitive Threats list), Tracked (citing a tracked competitor), Any other site (citing any site other than your own, which always includes the other two), and back to All. If your Space has no Competitive Threats or no tracked competitors yet, that state is skipped, and the hover says where to add them in Competition Explorer.

Brand Website Filter New

With more than one Brand Website, a Brand Website dropdown narrows the grid to the responses citing one of them. Each site's count is the number of rows you will get when you pick it.

More detail

When your Space has more than one Brand Website, the filter bar gains a Brand Website dropdown that narrows the grid to the responses citing one of them. Each site shows the number of responses that cite it, and that number is the number of rows you will see when you pick it. It follows what the grid is showing: the analysis you have selected, otherwise the time window, otherwise every response. If you have given a site a label in Analysis Settings, the label appears under its address in a smaller type. A citation counts here on the same rule as everywhere else in Martekio, so a site you registered recently is counted from the analysis after you registered it, and a subdomain is counted with the site it belongs to.

Influential Source Filter Pills

Pills above the grid narrow responses to those citing one of your four hero influential sources (Reddit, Amazon, LinkedIn and YouTube by default, or whichever four you star). The pill row stays in step with the Influential Sources configuration.

Controls

Time Filter

Sets the window of responses the grid holds: 7 Days through 12 Months, All Responses, and Today for this morning's run. Your date range from other Insights pages carries across.

More detail

The Time filter sets the window of responses the grid holds. It offers the same periods as the date range picker on the other Insights pages, 7 Days through 12 Months plus All Responses, with Today added for reading the responses from this morning's run. Your choice on those pages carries across: arrive from Competition Explorer set to 90 Days and the Response Explorer opens on the same 90 days. A custom range carries too, and appears as its own option named by its dates. Widening the window fetches the extra responses automatically. If the window you arrived on holds none at all, the grid widens until it finds some and moves the filter to match, so you always land on data rather than an empty page.

Select an Analysis

Selected Analysis in the date filter opens a picker of every analysis run; choosing one scopes the whole grid to it. Trend arrows compare each run with the one before.

More detail

The date filter includes a Selected Analysis option that opens a picker listing every analysis run for the Space: its date, the Assistants that took part, the prompt, citation and mention totals, and an overall sentiment pill. Choosing a run scopes the whole grid to it, and the Events column opens the execution log for that run.

Citations, Mentions and Sentiment each carry a small trend arrow comparing the run with the one immediately before it in time, green for up and red for down, so you can see at a glance which runs moved. No arrow means the value did not change, the run is your oldest, or sentiment was not recorded. Because the arrows read as "versus the previous analysis", the picker sorts by date only: reordering by a metric would make that comparison meaningless.

Column Selector

Switch off the columns you do not use and drag to reorder them. Your choice is remembered per Space, and the CSV export follows what you can see.

More detail

The grid carries around twenty columns and few people need all of them at once. The Column Selector button above the grid lists every optional column with a switch beside it: turn off what you do not use and the grid narrows to what is left. Your choice is remembered per Space, so the grid opens the way you left it. Four columns identify the response and cannot be hidden (the analysis date, the AI Assistant, the origin keyword, and the prompt sent to the Assistant), and the first column, which carries the Display Citations and Prompt Performance buttons, stays pinned in place.

Hiding a column also hides its filter above the grid, and the CSV export follows what you can see, so a narrowed grid produces a narrowed file. One deliberate exception: a filter you had already applied keeps working even when its column is hidden, because silently dropping it would change the rows in front of you; its step in the filter funnel still lets you remove it. To reorder the columns, drag a row by its handle in the Column Selector, or drag a column heading in the grid itself; either way the order is remembered, and Reset order in the modal puts it back to the default.

CSV Export

The download icon at the end of the filter bar saves your current filtered view as CSV for offline analysis or sharing. The export respects all active filters and the Column Selector, so the file holds exactly the rows and columns you can see. The Response column carries the complete AI text even though the grid shows only the opening sentence.

Insights

Influential Sources

Discover which third-party platforms AI Assistants rely on when forming responses about your industry, and where your competitors are better represented than you.

Answers

Which platforms do the assistants cite most in my category, and am I represented there?

Best for

Content, PR, and SEO teams deciding which platforms to prioritize.

Covers

Reddit, Wikipedia, Amazon, LinkedIn, YouTube, and more, per Assistant.

More detail

AI Assistants draw heavily on third-party sources (Reddit, Wikipedia, Amazon, LinkedIn, YouTube, and more) to shape what they say. Content, PR, and SEO teams use Influential Sources to see exactly which platforms Assistants cite most in their category. If a source carries weight and your competitors are well represented there while you are not, Assistants will naturally favor them. Knowing where the weight sits lets you prioritize the platforms that matter most.


What's in these insights

Each section answers one question. Open More detail on any card for the full reference.

Top Sources by Assistant

Which sources does each assistant lean on most?

Use it to
  • Find the single most influential source in your category
  • Spot sources one assistant favors far more than the others
  • Open the exact URLs cited for any source and assistant
How to read it

One row per source, one column per assistant. Each cell is citations with unique URLs in brackets; a deeper shade means a higher rank, and a dash means never cited.

More detail

A heat matrix of your influential sources: one row per source ranked by total citations, one column per displayed Assistant. Each cell shows the citation count with the number of unique URLs in brackets, shaded in the Assistant's color: the deeper the shade, the higher that source ranks for that Assistant, with each column's leader in bold. A dash means that Assistant never cited the source in the period.

A Top Assistant column closes each row with the logo of the Assistant where that source takes the largest share of the Assistant's citations, share rather than raw count, so a high-volume Assistant does not win every row by default.

The takeaway names the single most influential source, clicking any cell opens the citation URLs for that source and Assistant, and a Top 10 sources overall strip below the matrix summarizes the leaders with each one's share of all citations to your tracked sources in the period.

Manage Influential Sources

Which sources are tracked, and which four are your heroes?

Use it to
  • Add the platforms that matter in your market
  • Choose the four hero sources that get trend visualizations
  • Switch off sources that are not relevant to you
How to read it

Up to 20 sources, 9 by default. Exactly four are starred as heroes, and Save stays disabled until four are starred.

Leave Auto Hero Selection on to star your four most-cited sources automatically.
More detail

A modal (opened from the Manage Influential Sources button) to add, remove, activate, deactivate, or change which sources are promoted to hero status.

Auto Hero Selection is a switch that stars the four most-cited sources for you, refreshed each time you open the modal, and locks the stars while it is on; turn it off to choose them yourself, starting from whatever it last picked.

Exactly four are heroes, no more and no less, and the list holds up to 20 sources in total, leaving room for your own alongside the 9 that ship by default. Save stays disabled until four are starred, so changing a hero means unstarring one and starring another. A starred source is locked while it is a hero: its toggle and delete button are disabled, and unstarring releases both.

Inactive sources disappear from Influential Sources; active non-hero sources still appear in Top Sources by Assistant and Other Sources list.

Other Influential Sources

Beyond your heroes, which secondary sources matter?

Use it to
  • Find the secondary source that matters most
  • Spot tracked platforms that are not cited at all
  • Compare assistants on each source
How to read it

A grid ranked by total citations. Each card has the favicon and name, citations, unique URLs, and a per-Assistant breakdown.

More detail

A grid of all tracked sources beyond your hero sources, ranked by total citations. Each card shows the favicon and name, citations, unique URLs, and a per-Assistant breakdown. A takeaway highlights which secondary source matters most and flags any tracked platforms not cited at all.

Reddit-specific features

Who on Reddit shapes the answers about you, and which threads can people no longer reach?

Use it to
  • Find the Reddit people worth approaching
  • Catch cited threads that are banned, private, quarantined, or deleted
  • Expand monitoring to similar subreddits
How to read it

Contributors are ranked by distinct cited threads, up to 25. People and Bots are separate lists. The list needs at least 30 distinct cited Reddit threads.

More detail

Influential Reddit Contributors: ranks the Reddit users who contribute to the most distinct threads cited for your brand, up to 25 of them. Each thread counts once however many times it was cited, so someone active across many discussions outranks someone who happens to be in one heavily cited thread. Each user card shows the number of cited threads they contributed to, how many of those they started (as OP), their share of all cited threads, the subreddits they participate in, and a View Posts link.

Automated and moderation accounts are detected and kept out of the default list, since they are not people you can reach out to, and where a Space has any, People and Bots pills appear: the two are separate lists rather than one with the bots mixed in, because they answer different questions, who to approach and what is automated. The bots are still listed, because an automated account cited repeatedly really does shape the answers; the pill's hover names the accounts it holds. A minimum of 30 distinct cited Reddit threads is required before the list appears.

Thread and user extraction: when a Reddit URL is cited, Martekio fetches the thread and extracts the original poster, commenters, full text, subreddit, and date, powering the contributor analysis and thread viewer.

Inaccessible Reddit Citations: detects Reddit URLs that can no longer be reached (banned, private, quarantined, or deleted) and lists each one with its status, the Assistants that cited it, citation count, and last cited date, revealing where Assistants recommend content users cannot reach.

Similar Subreddits: discover and track subreddits related to those already in your citations, expanding your Reddit monitoring.

Controls

Citation Filters

Three pills at the top scope the whole page: All Citations, Branded queries, or Non-Branded queries. The active filter is remembered per client.

Citation Drill-Down

Click any source or subreddit pill to open a detailed list of every individual URL cited.

More detail

For Reddit you can display thread participants and discover similar communities; for other sources the pills link straight to the cited page, with a popover that lists the prompts that surfaced each citation. Click a prompt in that popover to read the AI answers it produced in the Response Explorer.

Date Range Selection

Filter the whole page to any period of your history to spot seasonal patterns, track the impact of content efforts, or watch the source landscape evolve. Preset ranges include an All Time option covering your complete history, alongside Custom for exact dates.

Insights

Google AI Overviews

A dedicated view of how your brand appears in Google's AI Overview answers, and how your organic ranking converts into AI Overview citations.

Answers

When Google renders an AI Overview, does it cite or name my brand?

Best for

SEO teams working on Google's AI surface.

Covers

Google AI Overview only, kept apart from the always-on Assistants.

More detail

Google AI Overview is the AI-generated answer box that appears above Google's normal results, but Google chooses to render it for only a subset of queries. Because that render rate would distort a head-to-head comparison with the always-on Assistants, Martekio gives it its own page in Insights. SEO teams use it to understand presence and visibility specifically on Google's AI surface and how organic ranking converts into AI Overview citations.

Two tabs, two time controls

The page answers two different questions, so it is split into tabs, each with its own picker.

Which question

Analysis SnapshotYour standing for one chosen analysis, set with the analysis picker.
AI Overview TrendsHow the same metrics move over a date range, set with the range picker.
More detail

This page answers two different questions with two different time controls, so it is split into tabs. Analysis Snapshot reports your standing for a single chosen analysis (the KPI cards, the organic-ranking conversion matrix, top cited competitors and owned citations), selected with its own analysis picker. AI Overview Trends visualizes how the same metrics move over a date range, with its own range picker. Only one time model is on screen at a time, and the tab you leave it on is remembered per Space.

Two pickers, two halves. This page carries both of Martekio's time controls, and they scope different things. The analysis picker at the top, shared with Visibility Overview, sets the single dated analysis behind the KPI cards, the conversion matrix, Top Cited Competitors, and Owned Domain Citations. The date range picker further down states in words what it covers, "The three trend visualizations below cover ...", and applies only to the three trend sections beneath it. If an analysis holds no AI Overview data at all, the page says so rather than drawing empty visualizations.


What's in these insights

Each section answers one question. Open More detail on any card for the full reference.

How visible is your brand in AI Overviews?

How often Google renders an Overview, and how often it cites or names you when it does.

Use it to
  • Learn which of your Prompt Categories Google answers with AI and which still with links
  • Measure how often Overviews cite your site or name your brand
  • Open the exact responses behind each card
How to read it

Five KPI cards. Render Rate describes Google, not you. The other four come in two pairs, Citation rate then Mention rate, Non-Branded beside Branded.

A category is listed under Render Rate only once it has at least three tracked prompts; with fewer, one result swings it between 0% and 100%.
More detail

The headline section, five KPI cards scoped to the AI Overview surface. AI Overview Render Rate is the proportion of your tracked prompts where Google rendered an AI Overview, so it describes Google's behavior rather than your brand's.

Its card breaks the rate down twice: a donut splits your tracked prompts into the Overviews rendered for non-branded and for branded prompts and the queries that got none, and a Prompt category list beside it gives the render rate for each of your Prompt Categories, highest first, so you can see which parts of your catalog Google answers with AI and which it still answers with links. A category is listed once it has at least three tracked prompts, because with fewer a single result swings it between 0% and 100%. Each prompt takes its category by the same rules as everywhere else: today's category if it is still on your list, otherwise the one it had when the analysis ran. Click a category to open the Response Explorer on that category's AI Overview responses for the analysis.

The other four measure you within those rendered Overviews and are laid out as two pairs, one measure to a row: Citation rate · Non-Branded beside Citation rate · Branded, then Mention rate · Non-Branded beside Mention rate · Branded. Citation rate is how often an Overview cites your site as a source; Mention rate is how often it names your brand whether or not it links to you. Citations lead because they are the harder number and the one Share of Voice is built from. Non-branded leads each pair, being the more diagnostic signal for organic discovery.

Every card carries its change against the comparison analysis, and an Explore link that opens the Response Explorer on the rows it counted: the same analysis and Assistant, filtered to rendered Overviews and, on the four brand cards, to the classification plus the mention or citation the card measures.

Organic Ranking to AI Overview Matrix

Does ranking in Google's organic results get you cited in the AI Overview?

Use it to
  • Find keywords where you rank but the Overview cites someone else
  • Spot keywords where AI cites you without an organic ranking
  • Open any keyword's actual response
How to read it

Four quadrants: Fully visible, AI-only visibility, Ranking overlooked, and Invisible.

Start with Ranking overlooked: you have already earned the ranking, and the Overview is crediting someone else.
More detail

A conversion matrix that maps your organic Google ranking against whether you are cited in the AI Overview, so you can see how traditional ranking translates into AI Overview presence and where the gaps are. Click any keyword in a quadrant to open its actual response in the Response Explorer, especially useful in Ranking overlooked, where you rank organically but the Overview cites someone else. The other three quadrants are Fully visible, AI-only visibility, and Invisible.

Top Cited Competitors and Owned Domain Citations

Who do AI Overviews cite, and how often does Google link to your own pages?

Use it to
  • Identify the competitors Google's AI favors
  • Track which of your own pages earn Overview citations
  • Catch what was newly cited, and what stopped being cited
How to read it

The same lists as Visibility Overview, for the AI Overview surface. With a comparison analysis, each count shows its movement, with NEW and rank tags.

More detail

Mirrors Visibility Overview for the AI Overview surface: which competitors are most cited in AI Overviews, and how often Google links directly to your own domain. Rows navigate to the evidence: click a competitor (or an owned page's example query) to open the matching responses in the Response Explorer for the selected analysis.

With a comparison analysis selected, both lists show how each count has moved since it, competitors carry the same NEW and rank-movement tags as Visibility Overview, a newly cited page is tagged NEW, and anything the compared analysis cited that this one did not is named under No longer cited. The organic-ranking grid beside them shows the change in each of its four cells and in its headline rate, colored by whether the move is good news: more keywords Ranking overlooked is a rise shown in red.

Insights

Agentic Traffic

Monitor AI Assistant crawler activity on your website and understand which content they consume. Pages with high AI bot traffic are your most influential assets in the AI ecosystem.

Answers

Which AI crawlers visit my site, which pages they read, and do assistants send real customers?

Best for

SEO and technical teams keeping critical pages crawlable.

Covers

Every AI bot found in your server logs, plus human referrals from ChatGPT.

More detail

AI Assistants send bots to crawl websites for fresh source material. Agentic Traffic shows exactly how those crawlers interact with your site: which pages they visit, how often, and how that changes over time. The data is uniquely valuable because pages with high AI bot traffic are your most influential assets in the AI ecosystem. SEO and technical teams use it to make sure critical pages are crawlable and optimized for accuracy and brand positioning.

Agentic Traffic appears in the sidebar only when it is enabled for your space. If data is not yet available, an in-app modal explains what it is and how to turn it on (accessible server logs and account-manager activation). Spaces running on demonstration data display a clearly marked demo banner.

What's in these insights

Each section answers one question. Open More detail on any card for the full reference.

Overall Website Traffic

How many real people visit your site?

Use it to
  • Set AI bot activity against your human baseline
  • Find your busiest days
  • Track average daily page views over the window
How to read it

A headline Page Views number beside a daily area visualization. Asset requests and bot traffic are excluded.

More detail

A summary block pairing a headline Page Views number with an area visualization of the daily trend. Asset requests and bot traffic are excluded, so only real human page visits are counted. A meta line reports the number of days in the window and the average page views per day.

ChatGPT Referrals

Did the Assistant actually send a customer?

Use it to
  • Prove AI visibility turns into real visits
  • Track the trend in ChatGPT-referred visitors
  • Connect content work to human traffic
How to read it

A bold KPI of total human visits from ChatGPT, with a paired trend visualization.

More detail

Tracks real human visits that arrived from a ChatGPT referral: did the Assistant actually send a customer? A bold KPI shows total human visits from ChatGPT with a paired trend visualization. This section is scoped to ChatGPT because it is currently the only AI product that reliably exposes both UTM tagging and a stable referrer; the scope will broaden as other Assistants ship comparable signals.

Agentic Insights Summary

How exposed is your site to AI crawlers, and which ones matter most?

Use it to
  • Measure the AI bot share of total visits
  • Identify the bots that visit most
  • Check whether AI interest is growing
How to read it

Three visualizations side by side: Traffic Proportion, AI Bot Distribution, and Weekly Bot Activity.

More detail

Three visualizations side by side: Traffic Proportion (AI bot share of total visits), AI Bot Distribution (a pie of the split by AI bot, built from whichever bots actually visited), and Weekly Bot Activity (the same split over time). Together they answer how exposed your site is to AI crawlers, which matter most, and whether interest is growing.

Daily AI Bot Activity

How does each bot's crawling change day by day?

Use it to
  • Spot spikes after content launches or sitemap updates
  • Catch drops that may signal crawl issues
  • Compare bots on the same timeline
How to read it

A full-width line visualization plotting day-by-day visit counts for each AI bot.

Top Visited Folders

Which section of your site does each bot focus on?

Use it to
  • Find the content area each bot reads most
  • Check that your key sections are being crawled
  • Focus on a single Assistant's pattern
How to read it

Highlights the most visited top-level folder (such as /blog/ or /products/). A bot selector focuses the visualization on a single Assistant's pattern.

AI Bot Visit Frequency by Hour

At what hour of the day does each bot crawl?

Use it to
  • Spot server-load overlap with human traffic
  • Time fresh content to align with crawl schedules
  • Compare crawl habits across bots
How to read it

A heatmap of the UTC day: darker cells mark higher volume.

Detailed Daily Activity Table

Exactly which bot visited which page, on which day, with what result?

Use it to
  • Find errors bots hit on your pages
  • Search by bot, page, or status code
  • Export the full record to CSV
How to read it

One row per date and bot, grouped under collapsible month headers. Status codes are colored by class: 2xx green, 3xx blue, 4xx amber, 5xx red.

More detail

One row per date and bot, showing the date, bot name, visits, top page visited, and an HTTP status code breakdown colored by class (2xx green, 3xx blue, 4xx amber, 5xx red). Rows are grouped under collapsible month headers, all collapsed by default.

Search and sort: a search field filters by bot, page, or status code and auto-expands matching months. Every column header is sortable, defaulting to date descending.

Drill-down and export: the Top Page Visited cell opens a Top Pages Visited modal (up to 50 URLs with its own CSV download) when a bot hit more than one page that day. A Download Bot Visits button exports the full table to CSV.

Managing Bots and Checking Your Server Log New

Which bots are counted, and did your last log import read cleanly?

Use it to
  • Choose which bots count as AI traffic
  • Diagnose log lines Martekio could not read
  • Keep background requests out of human page views
How to read it

In Analysis Settings > AI Bot Tracking > Manage AI Bot Tracking, two tabs: AI Bots and Server Log.

Martekio reads the standard combined log format, the default on Apache and Nginx. If most of a log cannot be read, the import is refused and your previous data is kept.
More detail

Once Martekio has connected your server logs, Analysis Settings > AI Bot Tracking > Manage AI Bot Tracking opens in two tabs. AI Bots chooses which bots are counted. A few listed bots, such as bingbot and PetalBot, carry a Not an AI crawler tag: they are classic search crawlers, and while switched on their visits count as AI bot traffic.

Server Log reports what the last import read from your log: how many lines, how many were understood and how many were skipped, and why. Martekio reads the standard combined log format, the default on Apache and Nginx, so lines from another kind of log, or with extra fields at the end, are skipped. Examples of skipped lines are listed with their line numbers, and the download button at the bottom left saves up to 1,000 of them, spread across the file, for your developer. If most of a log cannot be read, the import is refused and your previous data is kept, rather than replaced with nothing.

The same tab lists Paths Not Counted as Human Traffic. A server log cannot tell a page a person opened from a request that page's own scripts make in the background, and a busy background request can outnumber real page views. Paths listed here are left out of human page views and ChatGPT referrals, while AI bot visits to them still count. Martekio marks a busy path Recommended when it looks like a background request: nobody arrives at it directly, it is always requested by your own pages, and its responses are a fraction of a page's size. Nothing is excluded until you choose it and save, and changes apply from the next import.

Your server logs are imported after each of your scheduled analyses, so Agentic Traffic displays the date of the last import, and the days since then are added at the next one. Each import reads only log files it has not read before, and a request that appears in two of your files is counted once.

If you would rather filter your logs before sending them, Preparing Your Logs at the bottom of the modal lists what you can remove, what must stay, and how to mask IP addresses, then explains how to upload your logs with the private key Martekio gives you, using rclone, the AWS command line tool or any other S3-compatible tool. It prints to paper or PDF for whoever prepares the files.

Controls

What This Means Takeaways

The Overall Website Traffic, ChatGPT Referrals, and Agentic Insights Summary sections each carry a plain-language panel stating the headline in words: total page views and the busiest day, how many visitors ChatGPT sent, and the AI bot share with the single most active bot. These can be hidden globally from Help & Settings.

Collapsible Sections

Every section collapses and expands, with the state remembered per browser so you can focus on the bot views that matter to you.

Insights

Impact Engine

The action layer. Turn AI visibility insights into action: client-ready reports, AI-generated recommendations, checks on what assistants say about you, proof of what your work moved, and product feeds for AI shopping agents.

Answers

What should I do about how AI sees my brand, and did it work?

Best for

Marketing teams and agencies. They live here.

Covers

Four tools: Visibility Opportunities, Factset, Impact Attribution, and Product Feed Generation.

More detail

Impact Engine is the action layer. Every other Insights page tells you how AI Assistants see your brand; this one tells you what to do about it. It brings together four tools: Visibility Opportunities, AI-generated recommendations grounded in your latest analysis; Factset, which checks what the assistants say about you against facts you have stated are true; Impact Attribution, which measures whether the work you implemented actually moved anything; and Product Feed Generation, machine-readable feeds built for AI shopping agents. Marketing teams and agencies live here.

Collapsible Sections

Impact Engine is organized into collapsible top-level sections (Visibility Opportunities and Product Feed Generation), each remembered across visits so you can focus on what matters now.


Visibility Opportunities

After each analysis, Martekio writes prioritized recommendations for improving your Share of Voice, then groups them into a ranked list of actions.

Two views over the same findings

RecommendationsOne analysis at a time, with an Analysis picker for earlier runs.
Impact ActionsRecommendations grouped by the work they describe and ranked by how often they recur.

Recommendations

What should you change, based on your latest analysis?

Use it to
  • Get specific, prioritized actions after every analysis
  • Check the metrics behind each suggestion
  • Step back through what earlier analyses advised
How to read it

Each is typed (content, competitor, sentiment, coverage, paid competition) and prioritized high, medium, or low. Expand the supporting data for the evidence.

More detail

After each analysis, Martekio generates actionable recommendations for improving your Share of Voice. Each is typed (content, competitor, sentiment, coverage, and paid competition when a competitor runs ChatGPT sponsored ads beside your prompts), prioritized high, medium, or low, and grounded in the specific citation, reference, and competitor data from your latest analysis. Expandable supporting data reveals the metrics behind each suggestion.

Visibility Opportunities has two tabs over the same findings. Recommendations shows one analysis at a time, with an Analysis picker for stepping back through earlier runs. Recommendations are written fresh on every analysis, so a problem that persists is described again in new words rather than carried forward, which is why the same advice can appear several analyses running. Impact Actions is the other view: it groups those recommendations by the work they describe and ranks them.

Impact Actions

Which changes does your own data most consistently say are worth making?

Use it to
  • Work from one priority list instead of repeated advice
  • Back each action with how many analyses raised it
  • Confirm completed work stops being raised
How to read it

Ranked by how many separate analyses reached the same conclusion. Display Supporting Data shows a dot per analysis that raised it.

Ranking by recurrence begins once a space has three analyses; below that the list is ordered by priority.
More detail

Analysis after analysis, individual recommendations pile up and start to repeat. Impact Actions groups them by the work they actually describe, so an issue raised in six analyses appears once here instead of six times in six different wordings, and ranks them by how many separate analyses reached the same conclusion. Because each analysis is written without knowledge of the last, that agreement is evidence rather than repetition, which makes this your priority list: the changes most worth making, in the order your own data supports.

Display Supporting Data on any action reveals which analyses raised it, as a dot per analysis, along with the full detail from the most recent one and the complete history. Actions that stop being raised fall away on their own, and work you complete and that stops appearing is marked resolved. Ranking by recurrence begins once a space has three analyses; below that the list is ordered by priority.

Visibility Backlog

What has your team committed to, and what is already done?

Use it to
  • Add a recommendation to your to-do list in one click
  • Record what was implemented, when, and by whom
  • Work one shared list with your team or agency
How to read it

Two tabs, Backlog and Implemented, each with a count. Mark as Complete moves an item across; Reopen moves it back.

Marking an item implemented is what starts its Impact Attribution measurement.
More detail

Add Recommendations to Backlog. Each recommendation card has a clipboard icon that adds the item to your Backlog with one click. Backlog items persist across sessions. Open the list with the Visibility Backlog button at the top of this section, which carries a count of your open items, or from Visibility Backlog in the Tools menu in the top navigation bar; both open the same list. Click again to remove an item; an In Backlog pill shows the current state.

Mark backlog items implemented. The Visibility Backlog modal has two tabs, Backlog and Implemented, each showing a count. On any open item, click Mark as Complete to close it out: the item moves to the Implemented tab and records the date and the name of the person who recorded it, shown as "Completed [date] by [name]". A success toast confirms the move. The count on the Visibility Backlog entry in the Tools menu counts open items only, so it drops as you complete work.

To reopen an implemented item, switch to the Implemented tab and click Reopen; it returns to the Backlog and a toast confirms it. An implemented item cannot be removed directly, because removing it would destroy its record; reopen it first. Completion is per space and shared with everyone who can see that space, so a team or agency works the same list together.

Free Trial Preview

What does a trial include?

How to read it

The full set of recommendations is generated, but only the highest-ranked are displayed; the rest are blurred. Impact Actions works the same way. Nothing generated is lost.

More detail

During a free trial, the Impact Engine runs as a preview: every analysis still generates the full set of recommendations, but only the highest-ranked ones are shown. The rest appear as blurred cards behind a panel that explains what a subscription unlocks. Impact Actions works the same way, showing its top-ranked actions with the remainder behind a panel. Past analyses, dismissing, the Backlog controls and CSV downloads unlock with a full subscription. Everything generated during the trial is kept, so the complete history is waiting the moment you subscribe.


Factset

Is what they say about you actually true? Everything else measures how often your brand is represented; Factset measures whether what is said is right.

State your facts

Up to 20 short, checkable statements in Analysis Settings, or start from suggestions drawn from your AI answers.

Read the findings

Each analysis checks every answer that names you, and raises a finding wherever an assistant contradicts a fact.

Fix and confirm

Add a finding to your Backlog, do the work, and Martekio marks it resolved once two analyses in a row no longer find the claim.

More detail

Every other part of Martekio measures how often your brand is represented in AI answers. Factset measures whether what is said is right. You state a short list of facts about your business, and with each analysis Martekio checks every answer that names you against that list, raising a finding wherever an assistant says something that contradicts one. Where a recommendation is advice you have to weigh up, a Factset finding is something you can confirm in ten seconds by opening the assistant and asking it yourself.

Stating your facts

What is true about your business that the assistants should get right?

Use it to
  • Record up to 20 precise, checkable facts
  • Start from the claims assistants already make about you
  • Find the claims your assistants disagree on
How to read it

Analysis Settings > Define your Factset (it reads Edit your Factset once you have any). Suggest from AI responses drafts candidates; nothing is saved until you add it and press Save.

Read disagreements first: a claim your assistants cannot agree on is one your audience is already getting two answers to.
More detail

Open Analysis Settings and choose Define your Factset, which reads Edit your Factset once you have stated any. Add up to 20 short statements that are true and checkable, each with an optional link to where you publish it: when you were founded, how many countries you ship to, what your flagship product is called, which certifications you hold. Keep them specific. A short list of precise facts is checked far more sharply than a long list of vague ones, which is why 20 is the limit.

If you would rather not start from a blank page, Suggest from AI responses reads your recent answers and extracts the claims the assistants are already making about you. Each suggestion names the assistants that made it, so you can tell a claim one of them makes from one they all make. Edit them, correct anything wrong, and add the ones you want checked. Nothing is saved until you add it and press Save.

Suggesting takes a minute or two, because Martekio is reading your stored answers and working out which claims in them can be checked. A panel displays which step it is on and how long it has been going.

Each suggestion can also display what the assistant actually wrote: the sentence it came from, word for word, taken straight from the stored answer. The suggestion itself is our summary of the claim, so if you want to judge it properly, read the quote.

Where the assistants disagree with each other, the suggestion is displayed differently: instead of one line to add, you get each version they gave, the assistants behind it and the words each of them used. Add the version that is correct, or ignore them all and write your own. These are worth reading before anything else on the list: a claim your assistants cannot agree on is one your audience is already getting two answers to.

Your facts are written in your space's content language, the one set in My Organization, because they are compared against answers in that language.

The overview New

How accurate are the assistants about my brand, fact by fact?

Use it to
  • Read accuracy across every answer checked in one figure
  • Spot which facts each assistant gets wrong
  • See which facts have not been checked yet
How to read it

A strip of four figures sits above the findings: facts checked, AI answers checked, accuracy, and open errors. Below it, a grid puts each of your facts against each assistant: red with a count where the assistant contradicts the fact, green where no contradiction was found, grey where no answer has been checked against it yet.

Green means no contradiction found, not that the assistant states your fact. Factset looks for contradictions only.
More detail

Accuracy is the share of answers checked against your current list of facts that contradict none of them. An answer checked before you added a fact was never checked against it, so it does not count until the next analysis checks it. Open errors counts every finding still open; one seen only in answers checked against an earlier version of your facts is still open, and the figure says how many of those there are, which is why accuracy can read 100% beside an open error.

Hover a cell for the detail: how many open errors that assistant has on the fact, or how many of its answers were checked without a contradiction.

Reading a finding

What did the assistants say, and how settled is the problem?

Use it to
  • Compare your fact with what the assistants say, side by side
  • Read the assistants' own words, verbatim
  • Check the pages the answers cited
How to read it

Your fact sits above the assistants' claim, with who said it and how many separate analyses found it. Explore opens the exact answer.

A page under Sources these answers cited was cited; that does not mean it states the claim. Open it and check before contacting anyone.
More detail

Findings appear in the Factset section of the Impact Engine, with a count of the open ones beside the heading. Each card puts what you state directly above what the assistants say, names the assistants that said it, and tells you how many separate analyses found the same thing, which is the measure of how settled the problem is. Display the evidence and you get the assistants' own words, every quote taken verbatim from the stored answer, with an Explore link that opens that exact answer, filtered to the assistant and analysis that gave it.

Below the quotes, Sources these answers cited lists the pages the assistants linked in those answers, most-cited first, with your own pages marked Your site. A page listed there was cited, which does not mean it states the claim: open it and check before contacting anyone.

Where a wrong claim comes from

Is there a page behind the claim, or did the assistant learn it in training?

Origin label

Cited sourcesAn answer linked to pages. Correct your own pages first, then ask other publishers to correct theirs.
From model trainingNo page was cited. Publish the correct fact plainly and fix reference sources such as Wikipedia and Wikidata.
More detail

Each finding is labelled with its origin, because what you can do about it depends on it. Cited sources means at least one of the answers linked to pages, so there may be a page behind the claim: check the cited pages, correct any of your own first, then ask the publishers of the others to correct theirs. Assistants that search the web pick up a corrected page in their next answers.

From model training means none of the answers cited a page, so the claim most likely comes from what the assistant learned in training, and there is no page to contact. The fix is to make the correct fact easy to find: state it plainly on your own site, for example on your About or history page with matching structured data, and correct it on the reference sources models learn from, such as Wikipedia and Wikidata. Assistants that search the web can pick this up quickly; answers from training change only with new model versions, so a finding like this can stay open for a while.

Sometimes the assistants' version is defensible and your fact is the one that needs to be more precise. A company with several founding dates is the classic case. Editing the fact in Analysis Settings is then the better fix.

What to do about one

How do you act on a finding, and how do you know the fix worked?

Use it to
  • Follow a Next step written for the finding's origin
  • Track the work in your Backlog
  • Get confirmation from the data when the claim stops
How to read it

Done, awaiting re-check after you complete it; resolved after two clean analyses in a row; Done, still being said if the claim persists.

An empty Factset section is good news: the assistants did not contradict anything you stated.
More detail

Each card carries a Next step written for its origin. When you decide to act, use the clipboard button on the left of the card to add the finding to your Backlog, the same control as on recommendations; the Backlog item is titled for the work, checking the cited pages or publishing the correct fact.

When the work is done, mark it complete in the Backlog and the card reads Done, awaiting re-check. Martekio keeps checking, and marks the finding resolved once two analyses in a row no longer find the claim, so you get the confirmation rather than having to take your own word for it. If the assistants repeat the claim after you completed the work, the card reads Done, still being said, which is normal for a claim from training. A resolved finding reopens if the claim comes back.

The × button under the Backlog button dismisses a finding, and asks you why (on a dismissed finding, the same spot reopens it): if the assistant was right and your stated fact is out of date, say so, because that is the answer that makes the check sharper for everyone.

An empty Factset section is good news, not a missing feature: it means the assistants did not contradict anything you stated. If you have not stated any facts yet, it says that instead.


Impact Attribution

Did the work make a difference? It answers the one question the other Insights pages cannot: whether the work you did actually moved anything.

Two sets of prompts, frozen when you mark an item implemented

Impact PromptsThe prompts the recommendation was about, where its effect should appear.
Comparison PromptsYour other tracked prompts of the same type: the control, what would have happened anyway.
Impact Attribution is not available during a trial. It needs a few weeks of analysis history, and measures the work you implement from then on.
More detail

When you mark a Backlog item implemented, Martekio freezes two sets of prompts and measures both. The Impact Prompts are the ones the recommendation was about, where its effect should appear if it landed; Martekio chooses them from the recommendation itself; they are fixed once the item is recorded, so a result cannot be re-cut after the fact. The Comparison Prompts are the other prompts you track of the same type, branded or non-branded, and they are the control: the work was not expected to move them, so whatever happens there is what would have happened anyway.

Impact Attribution is not available during a trial. It compares the weeks before a change went live with the weeks after, so it needs more analysis history behind it than a trial covers; it becomes available once your account has been running for a few weeks, and it measures the work you implement from then on.

How a result is read

Did this item beat the prompts it was not expected to move?

Use it to
  • Prove which shipped work moved your visibility
  • Separate your impact from market-wide movement
  • Open the responses for any measured prompt
How to read it

One row per implemented item. The Result icon opens Citations, Mentions and Share of Voice before and after, each marked ahead of, behind, or the same as the Comparison Prompts.

The difference from the control is the finding, not the raw movement: if everything you track rose together, the work did not cause it.
More detail

Every implemented item is a row in the table under the visualization, in the order you shipped them, with the date the advice arrived, the date it went live, the days between, and a Result icon. The prompts it is measured on are listed under its name; click one to open its responses in the Response Explorer. Click the Result icon to open the item's Attribution Result: three measures, Citations, Mentions and Share of Voice, each as a before-and-after pair with a chip saying whether it came out ahead of, behind, or the same as the Comparison Prompts, and a tile stating the conclusion in words. An item you added to the Backlog yourself, rather than from a recommendation, is labelled Client Added. The difference from the control is the finding, not the raw movement: if everything you track rose together, the work did not cause it.

When a result appears

How long after shipping until you get a verdict?

Use it to
  • Set expectations on when results land
  • Tell an early read from a settled one
  • Avoid acting on figures too noisy to trust
How to read it

Evaluation started for three weeks after go-live; a result about three and a half weeks after shipping; Not enough data when a change cannot be told from noise.

More detail

AI answers do not change the day you publish. Pages have to be recrawled and the assistants asked again, so the three weeks after your go-live date are excluded from the measurement entirely: they are neither the before nor the after. A card shows Evaluation started until then. Once two analyses have run past that point, a result appears, roughly three and a half weeks after you shipped. It is marked as an early read while more analyses are still to come, because the figure firms up as they arrive. Where the analyses either side are too few or too close together to distinguish a real change from noise, the card says Not enough data rather than printing a number you should not act on.

The visualization, and focusing on one item Updated

What happened to your visibility around each go-live date?

Use it to
  • Display one item's Impact and Comparison Prompts on the visualization
  • Pin items while you move around the page
  • Compare up to three results side by side
How to read it

The Implementation timeline is context, not proof. Hover a table row for its green Impact and gray Comparison lines, with Before, Excluded and After shaded and a red go-live line.

More detail

The Implementation timeline tracks your non-branded visibility across the period your work spans, with every go-live date marked and a switch between Share of Voice, Citations and Mentions. On its own it is context rather than proof: it has no control behind it, so it includes everything that moved for reasons unrelated to you. A break in the line is a period with no analyses.

Hover over an item in the table and the visualization switches to that item's own two lines: its Impact Prompts in green and its Comparison Prompts in gray, the same figures its result is computed from. The periods its measurement used are shaded and labeled with their dates, Before, Excluded from analysis and After, and a red line marks the go-live date. Click an item's name to pin it, so the visualization holds it while you move around the page; click again, press Escape, or use the cross on the visualization to let it go.

Pin up to three items and a Compare button appears in the table header. It opens their results side by side: the result, the Impact Prompts before and after, the net change against the Comparison Prompts, the Comparison Prompts before and after, and a short What this means summary. The visualization and the table header stay in view as you scroll, so the visualization is always beside the rows you are hovering.


Product Feed Generation

Without a structured product feed, your catalog is effectively invisible to AI shopping Assistants. Impact Engine builds one from your site.

Why product feeds matter

When a shopper asks an AI Assistant to recommend a product, the Assistant needs structured, machine-readable product data to surface relevant results. Impact Engine crawls your site, extracts product information, and generates feeds in the platform-agnostic martekio-product-feed-v1 format, designed for AI shopping agents across OpenAI, Perplexity, and other emerging platforms. Without such a feed, your catalog is effectively invisible to AI shopping Assistants.

Build a URL set

Collect product pages by crawl, sitemap, or file into a labeled Product Page Set.

Generate and validate

Martekio extracts the product data and checks the feed against its schema.

Download and deploy

Host the feed at a public HTTPS URL and register it with the AI platform.

Product Page Sets

Labeled collections of product URLs that form the basis of your feeds. Organize pages by product line, category, or any grouping that suits your catalog; each set generates its own feed.

Website Crawling

Enter your domain and URL patterns (such as /products/ or /shop/) to discover product pages automatically, with no manual URL list needed.

Sitemap Import

Import product URLs directly from any XML sitemap (not just Shopify).

More detail

It explores the sitemap index first, lets you pick which child sitemaps to import, supports gzip-compressed sitemaps, and automatically merges regional duplicates (such as /en-my/ and /id-vn/ paths) so the unique product count stays accurate.

File Import

Upload a text file of product URLs as an alternative to crawling, with validation that reports which URLs were accepted or rejected and a check that all URLs share one domain.

Product data extraction

How does Martekio get your product data without manual entry?

Use it to
  • Build feeds from any e-commerce platform
  • Capture prices, variants, images, and availability
  • Skip manual data entry entirely
How to read it

Shopify stores use the .json API. Other platforms are parsed for schema.org Product data, falling back to meta tags.

More detail

Automatic product data extraction from any e-commerce platform. Shopify stores use the .json API for fast, complete data (titles, descriptions, prices, variants, images, availability, barcodes). Other platforms are parsed for schema.org Product structured data, falling back to meta tags when none is found. No manual data entry required.

Feed Card, History, and Validation

Is each feed complete, current, and valid?

Use it to
  • Check product count, stock ratio, and staleness at a glance
  • Audit every generation and who triggered it
  • Find products missing prices, images, or categories
How to read it

One card per saved feed, with a metrics row. After each run, a validation modal gives a pass or fail verdict with error and warning counts.

More detail

Each saved feed is a card showing its title, an Active and Published toggle, the URL-pattern and keyword-filter row, and a metrics row (product count, in-stock ratio, locale-variant merge count, stale badge). Feed History logs every generation with status, product count, duration, and who triggered it. After each run the feed is validated against the Martekio schema, with a modal summarizing a pass or fail verdict, error and warning counts, and a clickable quality breakdown (products with or without prices, images, and categories).

Feed Download, Enrichment, and Deployment

How do your feeds reach AI shopping agents?

Use it to
  • Download feeds in JSON, CSV, or TSV
  • Add your real AI citation data to each product
  • Register your hosted feed with AI platforms
How to read it

JSON is recommended. Self-hosted: download, host at a public HTTPS URL, and register that URL with the platform.

More detail

Download feeds in JSON (recommended), CSV, or TSV. Feeds are enriched with real Martekio citation data per product (citation count, citing AI Assistants, last cited date, and visibility trend) only where that exact URL has direct citations. An in-app guide explains the self-hosted deployment model: download your feeds, host them at a public HTTPS URL, and register that URL with the AI platform. OpenAI ACP settings (feed ID, account ID, merchant, country) are stored on the client profile and included automatically in feed headers.

Active and Published Feeds

The Active and Published toggle controls whether a feed can be generated and downloaded, is included in bulk operations, and is served from the public feed-read endpoints. Inactive feeds are excluded and visually dimmed.

Refresh, Bulk Generation, and Daily Auto-Refresh

Active feeds regenerate automatically every day, so stock, pricing, and new products stay current with no manual action.

More detail

Every card has a Refresh URL List button that re-runs the original discovery method to pick up new products and drop dead URLs. Regenerate Active Feeds rebuilds every active feed at once with built-in rate limiting. Active feeds are also regenerated automatically every day as part of the dispatcher cycle, so stock, pricing, and new products stay current with no manual action.

Tools

Real-Time Prompt Check

Run a single prompt live across your selected AI Assistants and see how your brand is represented right now, without waiting for a scheduled analysis.

Answers

How do the AI Assistants answer this one prompt, right now?

Best for

Content teams and analysts, who use it constantly for quick, ad-hoc checks.

Where

The Tools menu in the top navigation bar, inside a brand Space.

More detail

Real-Time Prompt Check (found in the Tools menu in the top navigation bar) lets you fire one prompt at your chosen AI Assistants on demand and read the results immediately. It is built for quick, ad-hoc checks: trying a prompt while writing content, sanity-checking a new product question, or seeing how a competitor term is answered, all without scheduling a full run. Content teams and analysts use it constantly.

Run a prompt

Open it from the Tools menu in the top bar (the Tools menu appears when you are inside a brand Space).

Type your prompt

Write the question exactly as a buyer would ask it.

Choose market and Assistants

Choose the market to check and pick which AI Assistants to query.

Run

Each Assistant answers in real time and the results appear within seconds.


What's in the tool

Open More detail on any card for the full reference.

Choose the market New

How would a user in another country be answered?

Use it to
  • Check your presence in any of 101 markets, across all of Europe and Latin America
  • Compare which brands and sources win in, say, Mexico versus Spain
  • Test a launch market before adding it to scheduled tracking
How to read it

The Market to check picker opens on your own Space's country. Choosing another market also sets the content language. Your last market is remembered.

More detail

An AI answer is a local answer: ask the same question from Mexico and from Spain and you often get different brands and different sources. The Market to check picker lets you run your prompt as a user in any of 101 markets would, covering the whole of Europe and the whole of Latin America, and it opens on your own Space's country so the common case is one click. Choosing another market also sets the content language for the check, because that is what a local user would be answered in. The market you last used is remembered for next time.

Only the Assistants your Space collects New

Which Assistants can this Space check?

How to read it

An Assistant not switched on for your Space is listed but cannot be selected, and says Not enabled. Paid add-ons such as Grok and Copilot read this way until added to your plan.

More detail

An Assistant that is not switched on for your Space is listed but cannot be selected, and says Not enabled. It is listed rather than hidden so you can see what Martekio measures and what you are not yet collecting; paid add-ons such as Grok and Copilot read this way until they are added to your plan. If a previous selection included one, it is dropped when you open the window, so the check never waits on an Assistant that would return nothing.

Not every Assistant accepts a market New

Was each Assistant really answering for the market you chose?

How to read it

Grok takes no location at all; some Assistants lack a few markets; Claude may decline the one you chose. Affected rows are marked before you run, and the results flag them.

An Assistant that cannot be given the market still runs and answers. Do not read a difference between two Assistants as a difference between markets.
More detail

Some AI Assistants cannot be pointed at a country at all, because their APIs take no location: Grok is one. Others accept a market in general but not every one of them, so a handful of markets are unavailable on a particular Assistant. And Claude accepts an undisclosed subset of countries and may decline the one you chose, in which case it answers without it.

The modal says which of the Assistants you selected are affected before you run, each row is marked, and the results name the market and flag any Assistant that was not given it, so a difference between two Assistants is never mistaken for a difference between markets. An Assistant that cannot be given the market still runs and still answers: the language of your prompt carries much of the locality on its own.

What you get back

How visible is your brand in each Assistant's answer?

Use it to
  • Test a prompt while writing content, before you publish
  • Find which Assistant gives your brand the strongest presence
  • Check how a competitor term is answered
How to read it

For every Assistant: its full reply plus Share of Voice, your brand mentions and citations, competitor citations, and sentiment. The market is named at the top.

More detail

For every Assistant you see its full reply plus the visibility insights computed from it: Share of Voice, your brand mentions and citations, competitor citations, and sentiment. The market the check ran in is named at the top. A summary highlights which Assistant gave your brand the strongest presence, and the same drill-downs you know from Response Explorer are available on each response.

Top Cited Domains New

Which sources did the Assistants lean on for your prompt?

How to read it

The ten domains cited most across all the Assistants you tested, pooled. Each names which Assistants cited it and how often, with page and citation counts, and expands to the exact URLs.

More detail

Beneath the per-Assistant results, a Top Cited Domains panel ranks the ten domains cited most across all the Assistants you tested, pooled together. Each domain shows which Assistants cited it and how often, alongside a page and citation count, and expands to the exact cited URLs. Martekio crawls those pages for their titles, so a link reads as the page's real title with its URL beneath (falling back to the URL when no title is available). It is the fastest way to see which sources the Assistants leaned on for your prompt.

A note on Google AI Overview

Why might Google AI Overview return nothing on a check?

How to read it

It does not answer directly: the prompt joins a queue, and a check waits about a minute before giving up. An error means the queue was slow, not that no AI Overview exists.

More detail

Google AI Overview can be selected like any other Assistant, but it is the one worth knowing about before you pick it. It does not answer directly: Martekio submits the prompt to a queue and waits, and a single check waits about a minute before giving up. A scheduled analysis has no such hurry, submits every prompt together and waits far longer, so the Assistant that reports nothing here will still be measured properly on your next run. If it returns an error on a check, read that as the queue being slow rather than as an absence of AI Overview for your prompt.

Good to know

Ephemeral by design

A Real-Time Prompt Check is a one-off: nothing is written to your Insights pages, trends, or analytics. It is a live look, not a recorded analysis. To track a prompt over time, add it to your keywords and let a scheduled analysis cover it.

Daily allowance

Each space has a daily limit on how many checks it can run (regardless of how many Assistants a single check targets). When you reach it, the button pauses until the allowance resets.

Tools

Tekka Assistant

Ask questions about your AI visibility in plain language, right inside Martekio, and get answers built from your real data.

Answers

Your numbers, how the platform works, and the public API, in your own words.

Best for

Anyone on the team with a quick question that does not justify opening an Insights page.

Where

Her avatar in the top navigation bar, on any Insights page.

More detail

Tekka is Martekio's built-in AI analyst. Open her from her avatar in the top navigation bar on any Insights page and ask in your own words: about your numbers, about how the platform works, or about the public API. Anyone on the team uses her for the quick questions that do not justify opening an Insights page: a marketer checking this month's Share of Voice before a meeting, an analyst asking which prompts are slipping, a developer asking for an API example. She understands follow-up questions, replies in your language, and adds visualizations and suggested next questions where they help.


What Tekka can do

Open More detail on any card for the full reference.

Answers from your real data New

What are my actual numbers, without opening a single page?

Use it to
  • Get this month's Share of Voice in seconds before a meeting
  • Find which prompts are slipping, and where competitors are cited but you are not
  • Pull Reddit, crawler traffic, referral and ad data into one conversation
How to read it

Tekka picks from more than twenty read-only Martekio data tools and answers strictly from what they return: your actual data, never an estimate.

More detail

For questions about your own metrics, Tekka now selects from a toolbox of more than twenty read-only Martekio data tools and answers strictly from what they return, so every figure is your actual data, never an estimate. The toolbox spans the whole platform: current Share of Voice and its trend over time, sentiment by AI Assistant, your watched competitors and citation gaps, improving and declining prompts, your tracked prompt list, the subreddits and Reddit threads AI cites, your influential sources, AI crawler traffic and AI referrals to your site, ChatGPT sponsored ads on your topics, your industry benchmark, Google AI Overviews performance, the technical health of your cited pages, your analysis history, and who has access to your space.

Every answer names its source New

Where did this figure come from?

How to read it

Each data answer ends with a small Source line, so you know which Insights page holds the same numbers in full.

More detail

Each data answer ends with a small Source line naming the Martekio data it was built from, for example Source: Share of Voice trends or Source: Impact Engine recommendations. You always know which Insights page would display the same numbers in full.

Your recommendations, not generic advice

What should I do to improve my visibility?

Use it to
  • Get your brand's own prioritized recommendations from the Impact Engine
  • Ask what to prioritize, and what your team is already working on
  • Catch up on current tactics from the Daily AI Visibility Research
How to read it

Advice comes from your latest analysis, your Impact Actions and your Visibility Backlog. General methodology questions draw on Martekio's documentation.

More detail

Ask "what should I do to improve my visibility?" and Tekka answers with your brand's own prioritized recommendations from the Impact Engine, generated from your latest analysis, rather than generic best-practice tips. She can also answer what to prioritize, from your Impact Actions, and what you are working on, from your Visibility Backlog: what has been picked up, what is finished, and whether a recommendation was ever acted on. For general methodology ("how does one improve AI share of voice?") she draws on Martekio's documentation instead, and for current tactics she can synthesize the latest Daily AI Visibility Research and weekly top tips.

Product help and API documentation

What does this metric mean, and how do I call this endpoint?

How to read it

Tekka explains the platform from the same documentation as this guide, and answers any Public API question with parameters, example responses and code in the language you ask for.

More detail

Tekka also explains the platform itself: what a metric means, how an Insights page works, what Branded versus Non-Branded is, straight from the same documentation this guide comes from. And she is a full API reference: ask about any endpoint of the Martekio Public API and she answers with parameters, example responses, and working code samples in whatever programming language you ask for.

The same answers as your connected assistants

Will Tekka and Claude or ChatGPT give me the same numbers?

How to read it

Yes. Tekka and the AI Assistant Connector share one set of Martekio data tools, so the numbers always agree. Use whichever is closer to hand.

More detail

Tekka and the AI Assistant Connector share one set of Martekio data tools, so a question asked in Tekka and the same question asked in Claude or ChatGPT through the connector are answered from the identical data. Use whichever is closer to hand; the numbers always agree.

Ask Tekka from your own tools New

Can Tekka's analysis feed my own reports and bots?

Use it to
  • Put Tekka's written analysis inside your own reporting
  • Feed a scheduled reporting job
  • Answer questions from a team chat bot
How to read it

Needs API access on your plan. 25 API questions per space per day by default, reset at midnight UTC; in-app questions never count. Answers take 4 to 21 seconds.

More detail

If your plan includes API access, you can also ask Tekka a question over HTTP and get her written answer back in the response, so her analysis can sit inside your own reporting tool, a reporting job, or a team chat bot. It is the same assistant, the same data, and the same answers you get here. Each space can ask a set number of API questions per day (25 by default), which resets at midnight UTC; questions you ask here in the app never count against that allowance. Answers typically take between 4 and 21 seconds, because Tekka reads your data before writing the reply. Full request and response details are in the API reference, under Tekka. Open the API reference.

Example questions to ask

Not sure where to start? Try one of these.

  • "What is my current Share of Voice?"
  • "What's my average Share of Voice over the last 6 months?"
  • "Which of my prompts are improving or declining the most?"
  • "Where are my competitors cited but I'm not?"
  • "Which subreddits influence AI answers about us?"
  • "Who is advertising on my topics on ChatGPT?"
  • "How do I compare to my industry benchmark?"
  • "What should I do to improve my visibility?"
  • "Show me a Python example for the Share of Voice endpoint."
Read-only and scoped to your space. Tekka can only read the data of the space you are working in, and she can never change anything: no settings, no analyses, no spending. She is an analyst, not an operator.
Tools

Connect AI Assistants

Query your live Martekio data from inside an AI assistant such as Claude or ChatGPT, in plain language and read-only.

Answers

Your Share of Voice, competitors, citation gaps, sentiment, recommendations and more, in conversation.

Safe by design

Read-only: assistants can see your data but can never change anything in your account.

Where

Help & Settings in the top navigation bar, then Connect AI Assistants under Connections.

More detail

The AI Assistant Connector lets an AI assistant read your Martekio insights so you can ask about them in conversation, right where you already work. You can query your Share of Voice, competitors, citation gaps, sentiment, recommendations, AI responses, the Reddit threads AI cites, the technical health of your cited pages, and more, without opening an Insights page. It is read-only: assistants can see your data but can never change anything in your account. Open it from Help & Settings in the top navigation bar, then Connect AI Assistants under Connections.

Quick start

Claude on the web and ChatGPT connect with a sign-in; there is no token to copy.

Copy the server URL

Open Connect AI Assistants and copy the Martekio server URL.

Add a custom connector

Paste it into the assistant's connector settings (paid plan required).

Sign in and grant a space

Log in on the Martekio consent screen and choose which space to grant.


Setting it up and managing it

Open More detail on any card for the full reference.

Your connection details

What do I need to connect?

How to read it

The modal opens on the server URL and your personal API token, masked until revealed, each with a copy button. For Claude on the web and ChatGPT you need only the URL.

More detail

The modal opens on two things: the connector's server URL, and your personal API token, masked until you reveal it. Both have a copy button beside them. For the supported path below you only need the server URL; the token is there because it is the same token the public API uses.

Claude on the web and ChatGPT

How do I add Martekio to Claude or ChatGPT?

Use it to
  • Ask about your AI visibility where you already work
  • Confirm exactly where your data goes before you allow access
  • Use the same connection in the desktop app with no extra setup
How to read it

In claude.ai: Settings, Connectors, Add custom connector. In ChatGPT: Settings, Connectors, Create. Then sign in to Martekio and choose a space.

Custom connectors need a paid plan: they are not available on the free ChatGPT plan, and Claude on the web has the same requirement. ChatGPT may also need Developer Mode enabled.
More detail

The supported path for both assistants is a sign-in, with no token to copy. Paste the Martekio server URL into the assistant's connector settings (in claude.ai, Settings then Connectors then Add custom connector; in ChatGPT, Settings then Connectors then Create). You are then sent to a Martekio sign-in and consent screen where you log in and choose which space to grant. The consent screen states exactly where your data will be sent, so you can confirm you recognize the destination before allowing access.

Note: custom connectors are not available on the free ChatGPT plan; you need a paid plan (and may have to enable Developer Mode) before the option to add one appears. Claude has no such requirement: custom connectors work on every Claude plan, including Free, which allows one custom connector. A desktop app signs in with the same account, so a connector added on the web is already there.

Reporting on more than one brand

Can one connection cover all my spaces?

How to read it

Yes, any space you have access to. Pick a default at the consent step, then switch by naming the brand in chat, for example "now show me Arden Noir".

More detail

If your account has access to more than one space, a web or ChatGPT connection can report on any of them. You pick a default space at the consent step, then switch simply by naming the brand in chat, for example "now show me Arden Noir". A connection only ever reaches spaces you have access to, and that access is checked on every request.

Turning access off for the whole organization

How do I stop every token and connection at once?

Use it to
  • React to a lost laptop
  • Close access when a contractor leaves
  • Stop an integration that is behaving badly
How to read it

My Organization > Integration has two switches, one for the public API and one for the Assistant Connector. Off stops access immediately; on restores it with no reconnecting.

More detail

An administrator can cut off programmatic access for everyone at once from My Organization, under Integration. There are two switches, one for the public API and one for the Assistant Connector, and they are meant for emergencies: a lost laptop, a departing contractor, an integration behaving badly. Turning one off stops every token and every connected assistant for that organization immediately. Nothing is deleted, so turning it back on restores access without anyone reconnecting. Insights pages keep working throughout.

For an agency, the parent organization's switches also cover every Space it manages, and a managed Space cannot turn its own access back on while the agency has it off. Each change is recorded against the account with who made it.

Read-only, and how to revoke

What can a connection do, and how do I remove it?

How to read it

Every connection is read-only: it cannot edit settings, run analyses, or reach spaces you do not have access to. To revoke one, remove the connector inside the assistant, or remove your access to the space; access stops on the next request. An administrator can cut off every connection for the organization at once with the Integration switches described above.

Example questions to ask

Once connected, the assistant calls your Martekio tools and answers with your live data.

  • "What's my AI share of voice per assistant?"
  • "Who are my top competitors this month?"
  • "How do I compare to my industry peers?"
  • "How am I doing in Google AI Overviews, presence, visibility and citation rate?"
  • "How much human traffic are ChatGPT and Perplexity sending me?"
  • "Which sources do assistants lean on when answering about my topics?"
  • "Which subreddits does AI cite for my topics, split by branded and non-branded queries?"
  • "Are any of my pages that AI cites broken or slow compared to my competitors' cited pages?"
  • "Write a one-page monthly AI visibility report as an email to my team."
Full setup guide. For step-by-step setup instructions for claude.ai and ChatGPT, the complete list of tools, and the security details, see the Assistant Connector guide.
Tools

Google Search Console

Connect your Google Search Console property to Martekio and see the real queries people use to find you on Google, ready to use as keywords.

Answers

What do people actually type into Google to find me, and how does it perform?

Best for

SEO and content teams grounding AI visibility keywords in proven search demand.

Where

Self-serve: Help & Settings, then Configure Google Search Console under Connections.

More detail

The Google Search Console integration brings your real SEO data into Martekio: the actual search queries people typed into Google, with the clicks, impressions, click-through rate, and average position Google measured. SEO and content teams use it to ground their AI visibility keywords in proven search demand, and the Manage Keywords & Prompts editor can import these queries directly as keywords. The connection is fully self-serve: open Help & Settings in the top navigation bar, then Configure Google Search Console under Connections.

Quick start

You need Owner permission on the property in Search Console.

Copy the service account

Copy the Martekio service account email shown in the modal.

Add it in Search Console

Settings, Users and permissions, Add user, with Restricted permission.

Connect

Back in Martekio, confirm your domain and click Connect.


What's in the integration

Open More detail on any card for the full reference.

Connecting your property

How do I give Martekio read access?

Use it to
  • Connect in minutes without any developer help
  • Grant read-only access that cannot change your property
  • Hand setup to your SEO agency or web team with one email
How to read it

Restricted is read-only. The domain is suggested as sc-domain:yourdomain.com. Email GSC Setup forwards the instructions to the property owner.

More detail

You need Owner permission on the property in Search Console. There, open Settings, then Users and permissions, then Add user, and add the Martekio service account email shown in the modal (a one-click copy button is provided) with Restricted permission. Restricted is read-only: Martekio can read your query data but cannot change anything on your property. Back in Martekio, enter your domain (suggested automatically in the form sc-domain:yourdomain.com) and click Connect.

A How to Set-up GSC button carries the full step-by-step instructions, and an Email GSC Setup button forwards those instructions to whoever owns the Search Console property (for example your SEO agency or web team) so they can add the service account for you.

What you see once connected

Which queries bring people to my site?

How to read it

Your top 100 queries over the last 90 days, each with clicks, impressions, click-through rate and average position. Data lags about two days, which is normal for Google.

More detail

The modal lists your top 100 search queries over the last 90 days, each with its clicks, impressions, click-through rate, and average position. Search Console data lags about two days behind, which is normal for Google's reporting. Refresh Keywords re-fetches the latest data from Google on demand, and Download GSC Queries exports the table as CSV.

Use queries as keywords

How do I track my real search queries in AI answers?

How to read it

Once connected, the Manage Keywords & Prompts editor in Analysis Settings gains an Import from Search Console action that turns these real queries into tracked keywords, pre-classified as Branded or Non-Branded against your Brand Identifiers. See Analysis Settings.

Disconnecting and revoking access

The Disconnect button removes the connection and the stored keywords from Martekio. You can also revoke access at any time from your side, by removing the Martekio user under Users and permissions in Search Console.

Tools

Martekio Radar

The metered API that runs Martekio's AI visibility analysis programmatically, so partners and platforms can pull brand visibility data straight into their own tools.

What it is

The same analysis you see in the app, delivered headless over HTTP.

Best for

Agencies, platforms and partners embedding AI Share of Voice into their own products and reporting.

Covers

ChatGPT, Perplexity, Gemini, Claude, Google AI Mode and Google AI Overview, plus Grok and Microsoft Copilot as add-ons.

More detail

Martekio Radar is Martekio's analysis engine exposed as an API. You send a brand, a website, a country, a brand identifier, and a set of prompts; Radar runs them across the AI Assistants agreed for your partner account (ChatGPT, Perplexity, Gemini, Claude, Google AI Mode and Google AI Overview as standard, with Grok and Microsoft Copilot as add-ons) and returns the visibility results: per-Assistant citations, brand mentions, competitor citations, and sentiment. It is the same analysis you see in the app, delivered headless over HTTP. Agencies, platforms, and partners use it to embed AI Share of Voice into their own products and reporting.

How it works

Radar is asynchronous. Each call is authenticated with your own Radar API key.

Submit

Send a brand plus prompts and receive a job ID immediately.

Poll

Poll that job until it reports complete.

Fetch

Fetch the results: per-Assistant citations, mentions, competitor citations and sentiment.

Every call draws from your annual prompt allowance, with each prompt charged once. Additional Signal Boosts raise that allowance.

Access and reference

Getting a key

How do I get access to Radar?

How to read it

Radar keys are issued by Martekio per partner, not self-served from within the app. To request access, reach out through Contact Us in the top navigation bar and the team will set up your key, prompt allowance, and onboarding.

The Control Tower

How much of my allowance have I used, and who can sign in?

Use it to
  • Track your prompt allowance, usage and reset date
  • Review a log of your recent API calls
  • Manage who on your team can sign in
How to read it

Radar partners get this single page instead of the Insights pages, because a Radar account is headless and has no data of its own to draw them from.

More detail

Radar partners get a single page rather than the Insights pages: the Control Tower, which reports your prompt allowance, what you have used, when the allowance resets, and a log of your recent API calls, and lets you manage who on your team can sign in to it. The Insights pages are not offered because a Radar account is headless and has no data of its own to draw them from. Sign out from the Logout button at the foot of the left sidebar, the same place and the same button as everywhere else in Martekio.

Full API reference

Where are the endpoints, fields and error codes?

How to read it

The complete request and response specification (endpoints, fields, error codes, and worked examples) lives in the public API reference, opened from Help & Settings, then API Reference, under the Radar section. Open the API reference.

Tools

French Interface

Display the whole Martekio interface in French with one click, and switch back to English just as easily.

Switching languages

Your choice is saved to your user account, so Martekio opens in that language wherever you sign in.

Open Help & Settings

In the top navigation bar, under the Display group.

Click Passer en Français

Marked with a small French flag. The interface switches immediately.

Switch back any time

The same entry now reads Switch to English beside a British flag.

More detail

Open Help & Settings in the top navigation bar and click Passer en Français, marked with a small French flag, under the Display group. The interface switches to French immediately: Insights pages, menus, modals, tooltips, buttons, help panels, and the What This Means takeaways. The same menu entry, now reading Switch to English beside a British flag, switches everything back instantly. Your choice is saved to your user account, not just this browser, so Martekio opens in that language wherever you sign in. It is the same setting as Martekio Language in My Profile: change it in either place and the other follows.


Good to know

What stays in English

Your own data is never touched: brand names, keywords, prompts, competitor domains, AI responses, and imported content appear exactly as collected. Martekio's product names also deliberately keep their English names in both languages: the Insights page names (Visibility Overview, Response Explorer, Influential Sources, and the rest) and core metric names such as Share of Voice, so that the vocabulary in the app always matches this documentation and the API.

Per user, not per space

The language choice is a personal display preference stored on your user account. It does not change anything for your teammates, does not alter your space settings, and has no effect on collected data or reports. Note it is separate from the space Language setting in Analysis Settings, which controls the language your analysis prompts and Visibility Recommendations are generated in.

A note on coverage

Numbers, dates, and dynamic values pass through untranslated, and the occasional freshly shipped feature may briefly display English text until its translations are added. If you spot something that reads oddly in French, let the team know via Contact Us.

Tools

Martekio on a mobile device

Sign in on a phone or tablet and Martekio opens the Mobile Glance: the headline numbers of your latest analysis on one screen, built for a quick look rather than a working session.

Answers

How is my brand doing in AI answers, right now, in one screen?

Best for

A quick look on a phone or tablet; the working session stays on the desktop.

Who gets it

Every touch device, phones and every iPad alike, decided by the pointer, not the screen size.


What's on the page

Every figure is the one the desktop Insights pages display for the same analysis. Open More detail on any card for the full reference.

What you see

The headline numbers of your latest analysis, on one screen.

Use it to
  • Check your Share of Voice and its movement before a meeting
  • Find which assistants and competitors matter most this analysis
  • Read how the assistants talk about your brand, on the go
How to read it

One Non-Branded / Branded switch (Non-Branded by default) scopes the assistant breakdown, trend, categories and competitors. Brand sentiment is not scoped and is headed "all prompts".

More detail

The page holds your overall visibility (how many answers cite and mention your brand), your Share of Voice with its movement since the previous analysis, the Branded and Non-Branded split, Share of Voice by AI assistant, a trend over your recent analyses (tap a point to open that analysis), Share of Voice by Prompt Category (every assistant that ran is shown here, whatever you have chosen under Display Assistants for the desktop), your top competitors per assistant as a share of every citation that assistant made, with your own brand as the first bar and an All / Threats / Tracked switch, and brand sentiment by assistant.

One Non-Branded / Branded switch sits above those sections and scopes all four of them, Non-Branded by default: the assistant breakdown, the trend, the categories and the competitors, each of which names the facet it is showing in its own heading. Brand sentiment is the one section it does not scope, which is why that card is headed "all prompts": a sentiment score is read from a whole response, not from the kind of prompt that prompted it.

Cards and switches for things you do not track are left out entirely, see below. The one exception is Share of Voice by category, which stays and tells you how to define categories, since they are something to switch on rather than something you have decided against. Tap a competitor to open its website. Every figure is the one the desktop Insights pages show for the same analysis.

Compare to an earlier analysis

How much has everything moved since an earlier analysis?

How to read it

Off by default. Tap Compare to an earlier analysis under your Share of Voice; every figure then carries its movement. Share of Voice moves in points; sentiment moves on its own -1 to +1 scale.

Points are the plain difference between two percentages: 20.8% to 20.9% is +0.1 points, not 0.1% more.
More detail

By default the page shows one analysis on its own, with no comparison. Tap Compare to an earlier analysis under your Share of Voice to pick one, and every figure on the page then carries how much it has moved since then, including each AI assistant, each prompt category, each sentiment score and each competitor. An assistant the compared analysis never measured shows no movement at all, rather than reporting every brand as new. Choose No comparison to go back.

Once one is chosen the label reads "13 Aug. compared to 10 Aug.", the analysis you are reading first. Only earlier analyses can be compared to, since the movements are always read as "since then", and choosing a different analysis to view clears the comparison.

Share of Voice movements are in points, the plain difference between two percentages, so 20.8% to 20.9% is +0.1 points and not 0.1% more. Sentiment moves on its own -1 to +1 scale, so it is never labelled points.

You only see what you track

Why is a card or switch missing?

How to read it

Anything you have not set up is left out, not shown empty. A pill that is present but finds nothing means you curated that list and this assistant cited none of it.

More detail

The page leaves out anything you have not set up, rather than showing it empty. If you track only Non-Branded prompts, the Branded card and the Branded / Non-Branded switch are not there at all, and the same the other way round. If you have not marked any competitors as Threats, the Threats pill is gone, and likewise for Tracked; with neither, the competitor section itself is gone. A pill that is still showing but finds nothing means something different and worth knowing: you curated that list, and this assistant cited none of it.

Mobile only teammates

Can someone get only the headline numbers, on every device?

How to read it

An admin can mark a collaborator Mobile only when inviting them, or later from their details in Manage Collaboration. That person gets the Mobile Glance on every device, including a desktop, where the Insights pages are replaced by a short message and a sign-out button. It suits someone who only ever needs the headline number. Everyone else keeps the full product on a computer and the glance on a phone.

Controls

Choosing an analysis or a space

Tap the date pill in the header to pick an earlier analysis. If you have access to more than one space, tap your brand name to switch. Pull down from the top of the page to refresh.

Light or dark

The Glance follows your phone: set your phone to dark and the page is dark. To override that, use the Auto / Light / Dark control at the bottom of the page. The choice is remembered on that device only, so your phone and your tablet can differ, and Auto keeps following the phone, including a schedule that switches at sunset. This is the mobile page only; the desktop is unaffected.

Add it to your home screen

In Safari, tap Share and then Add to Home Screen. Martekio then opens full screen from its own icon. You may be asked to sign in once more the first time you open it that way.

The full product is on the desktop

The Mobile Glance is deliberately a single page: no filters, no date ranges, no Insights pages. To explore responses, curate competitors, or work with the Impact Engine, open Martekio on a computer.

More detail

It is the only page a touch device gets, phones and every iPad alike. Which you get is decided by the pointer, not the screen size: a finger-driven device gets the Glance however large its screen, and a desktop window dragged narrow keeps the full product because it still has a mouse. A touchscreen laptop counts as a desktop.

Settings

Analysis Settings

Define what every analysis measures: your brand identifiers, websites, market, and the keywords and prompts put to the AI Assistants. Four numbered sections, worked through in order.

Answers

What does Martekio measure for my brand, in which market, and with which prompts?

Best for

Administrators setting up or maintaining a Space.

Where

The sliders icon at the bottom of the left sidebar.

More detail

Analysis Settings (the sliders icon at the bottom of the left sidebar, visible to administrators) is where you configure your space. It is organized as four numbered sections, worked through in order. Brand Identifiers comes first for a reason: citation attribution and the Branded versus Non-Branded classification of every keyword depend on Martekio knowing what counts as your brand, so the panel opens with that field focused and asks you to complete it before moving on.

How it works

Work through the four sections in order; Save becomes available after the first.

1. Brand Identifiers

Tell Martekio what counts as your brand. Required before anything below unlocks.

2. Brand Websites

List every domain you own, including country sites, so citations are credited to you.

3. Country & Industry

Set the market, language and industry your analyses run in.

4. Keywords & Prompts

Add the keywords and prompts put to the AI Assistants, then Save and activate.


The four sections

Each section sets one part of what is measured. Open More detail for the full reference.

1. Brand Identifiers

How does Martekio recognize my brand in responses and citations?

Use it to
  • Have citations attributed to your brand
  • Classify every keyword as Branded or Non-Branded
  • State your Factset, so what the AI Assistants say is checked against it
How to read it

Completed first and required before the sections below. The Factset link beneath it is optional.

More detail

The identifiers (such as your domain) Martekio uses to recognize your brand in responses and citations, and to classify keywords as Branded or Non-Branded. Completed first; required before the sections below. Beneath it, Define your Factset (optional), which reads Edit your Factset once you have facts, is where you state what is true about your brand so Martekio can check what the AI Assistants say against it (see Factset).

2. Brand Websites

Which domains are mine, so their citations count for me?

Use it to
  • Credit citations of your own sites to your brand
  • Claim country sites found in your citations with Unclaimed Brand Websites
  • Name each site with a label of your own, such as "Garnier UK"
How to read it

Changes are applied to your stored citations when you save, and your Share of Voice history is recalculated in the background, usually within a few minutes.

Add every domain you own at setup, including your country sites (the .de or .co.uk of your .com).
More detail

The domains that belong to your brand, used to attribute citations back to you. Associate site labels (optional), which reads Edit site labels once any are assigned, lets you give each site a name of your own, up to 30 characters, such as "Garnier UK". A label you assign appears under the site's address in the Response Explorer's Brand Website filter.

Add every domain you own at setup, including your country sites. A domain added later has its stored citations credited to you the moment you save, and one you remove stops being credited; your Share of Voice history is then recalculated for the new list in the background, usually within a few minutes, and a note is added to your latest analysis saying what changed. While an analysis is running, My Profile, My Organization and Analysis Settings are unavailable from the left rail, so a list cannot change halfway through a run.

Unclaimed Brand Websites lists the cited domains that carry your brand name but are not in the field, typically your own country sites (the .de or .co.uk of your .com): tick the ones that are yours and Add to Brand Websites puts them in the field, ready for Save, or mark a namesake owned by another company as Ignore and it is treated as a competitor instead. It is built from citations, so it fills up after your first analysis.

Each row says why it is listed: Counted for nobody means the domain matches one of your websites apart from its ending, so its citations are set aside and count on neither side; Counted as a competitor means it only carries your name, so it is already counted as a rival, which is where dealer and partner sites appear alongside fan sites that have nothing to do with you.

3. Country & Industry

Which market do my analyses run in, and which industry am I benchmarked against?

Use it to
  • Ask the AI Assistants your prompts in your market and its language
  • Benchmark against your industry and shape prompt generation
  • Receive Visibility Recommendations in your local language
How to read it

Country, Language and Industry, with the timezone shown beside the country.

More detail

The market your analyses run in and the industry used for benchmarking and prompt generation. Language is the language of that market, used with the country when the AI Assistants are asked your prompts, and Use local language Visibility Recommendations has your Visibility Recommendations written in that language rather than in English, the default. The timezone sits here too (see Timezone below).

4. Manage Keywords & Prompts

What exactly is put to the AI Assistants?

Use it to
  • Open the keyword and prompt editor
  • Bring keywords and prompts in from CSV, Search Console, Prompt Synthesis, Fast Add or Prompt Research
  • Let Prompt Research suggest prompts for you
How to read it

The toolbar lists every way in, in this order: Import from CSV, Prompt Synthesis, Import from Search Console, Fast Add, Prompt Research, and one at a time.

More detail

The Manage Keywords & Prompts button opens the keyword and prompt editor, documented below. Every way of getting keywords and prompts in lives there, in this order on its toolbar: Import from CSV, Prompt Synthesis, Import from Search Console, Fast Add, Prompt Research, and one at a time. Prompt Research is new: Martekio researches your brand and suggests prompts for you. Fast Add takes several prompts at once, one per line, classifies each as Branded or Non-Branded, and lets you sort the review list by Prompt or by Classification before you add them.

Saving, scheduling and the rest of the panel

The controls around and below the numbered sections.

Save

Once Brand Identifiers is filled in you can save at any time, so a setup can be finished over several visits; until then Save and every section below it are locked.

Activate the Analysis?

Activate the Analysis? stays off until Brand Identifiers, Brand Websites, Country, Industry and at least one keyword are in place, and a note under it lists what is still missing, so a schedule never runs on an incomplete setup. On a new setup it then switches itself on as soon as the last piece is in place, ready for Save; on a Space that has already run and that you switched off, your choice is kept.

Resynthesize prompts on the next analysis?

A read-only indicator above Activate. It turns on by itself when you add or change keywords, telling you the next analysis will write fresh prompts for them (a prompt you wrote yourself is never rewritten), and Display Prompts beside it lists the current prompts.

Timezone

Your timezone is not among the required items: it is taken from the country you selected and shown beside it, because it only decides what time of day a run fires. Change it if your team works somewhere else.

Influential Sources and AI Bot Tracking

Two further blocks below the numbered sections that configure the matching Insights pages.

Danger Zone

At the foot of the panel, the Danger Zone deactivates the Space. Analysis stops immediately and API and Assistant Connector access ends, while the Space's data and insights stay available to display and download. It cannot be undone: a deactivated Space cannot be reactivated. Martekio can withhold this control on a particular Space, in which case the Danger Zone is not shown.


Manage Keywords & Prompts Updated

Where every keyword and prompt arrives, however you add it. Changes are only applied when you click Save.

Two kinds of entry

KeywordsMartekio synthesizes the prompt for you. Type your own wording and it is kept: resynthesis never rewrites a prompt you wrote.
Custom PromptsYour exact wording is used.

Classification

BrandedMentions your brand, checked against your Brand Identifiers.
Non-BrandedDoes not. Click the badge to set it yourself.
More detail

The Manage Keywords & Prompts editor is where every keyword and prompt arrives, however you add it. Add, edit, or remove Keywords, where Martekio synthesizes the prompt for you, and Custom Prompts, where your exact wording is used. Each entry is Branded or Non-Branded: a row you add by hand sets its own badge as you type, checking the keyword and prompt against your Brand Identifiers, and a click on the badge sets it yourself, after which typing no longer changes it. Edit or lock any generated prompt so resynthesis never rewrites it.

Every tool that adds to the list works the same way: it states how many prompt slots you have left, marks anything already on your list as Previously added, and stops you selecting more than your plan allows. Changes are only applied when you click Save.

Comments on keywords and prompts New

How do I discuss the prompt list with my team or my client?

Use it to
  • Ask for a keyword or prompt to be changed, kept or removed
  • Review the prompt list with collaborators you have invited
  • Keep the discussion beside the row it is about
How to read it

Every row has a comment button. Click it to read what has been said about that keyword or prompt and add your own comment. The number on the button shows how many comments are new, or how many there are once you have read them all; hover it to read the latest comment.

Invited collaborators see the list read-only from Keywords & Prompts in the left menu. They can comment on any row, and changes stay with the Space's administrators.
More detail

Anyone on the Space can comment: its administrators in Manage Keywords & Prompts, and invited collaborators in their read-only view of the same list, which leaves out the editing tools. Each comment shows who wrote it and when, and a comment can be up to 2,000 characters.

Comments you have not read are counted in three places: on Analysis Settings in the left menu for administrators (on Keywords & Prompts for collaborators), on the Manage Keywords & Prompts button inside Analysis Settings, and on each row. Opening a row's comments marks them as read.

A comment belongs to the text of its keyword or custom prompt, so it stays with the row when you edit the list; change the keyword itself and the comments stay with the old wording.

Prompt Research New

Which prompts should I track, if I am starting from a blank list?

Use it to
  • Get a researched starting list instead of a blank one
  • Cover every kind of buyer question, spread evenly across the intents you pick
  • Check Martekio understood your brand, competitors and buyers before adding anything
How to read it

Set country, language, how many prompts, the Branded split and the intents. A run takes one to two minutes; tick the suggestions to keep and click Add, then Save.

Five runs per Space per day, reset at midnight UTC. A run counts as soon as it starts, even if it fails.
More detail

Martekio researches your brand and suggests prompts for you to track, so you are not starting from a blank list. Choose the Country, which starts on your Space's market, and, where a country is written in more than one language, the Language to write in. Set how many Prompts to generate: up to 50 per run and at least one for each user intent you select; the suggested number is a little more than your remaining prompt slots, so you have a choice. Pick the Classification split between Non-Branded and Branded prompts, and the User intents to cover: Research, Problem / Need, Recommendation, Competitor Comparison, Buyer Intent, Alternatives, and Use Case / Persona. The prompts are spread evenly across the intents you select, so the list never leans on one kind of question.

Martekio then reads your website, researches your competitors and the people who buy from you, and writes each prompt as one short question in the language you chose. A run usually takes one to two minutes. A progress window reports each step as it finishes, and the research continues if you close it, so you can return to Prompt Research later.

The results open with What the research found: a short summary of your brand, the competitors it identified and the buyer personas it wrote for, so you can judge at a glance whether your business was understood before reading the prompts. Each suggested prompt is listed with its user intent, the persona it was written for, a one-line reason, and its Branded or Non-Branded classification against your Brand Identifiers. Filter the list by intent, tick the prompts to keep, and click Add. Prompts are pre-selected up to your remaining slots, one intent at a time, and a prompt already on your list is marked Previously added. Added prompts join the list as Custom Prompts, sent exactly as written, and are only tracked once you click Save. Your latest run is kept for the Space, and Run Again starts a new one with the same settings.

Each Space can start Prompt Research five times a day, and the count resets at midnight UTC. A run counts as soon as it starts, so one that fails or is interrupted still uses one of the five; once they are used, starting another tells you to try again tomorrow. Collaborators with restricted access can open the latest results but cannot start a run.

Intent New

What kind of question does each prompt ask?

Use it to
  • Find the kinds of question your list never asks
  • Compare results across Spaces on one standard list of intents
  • Filter responses by intent in the Response Explorer
How to read it

Set an intent in the Intent column on any row, or fill the rest in bulk with Classify Intents.

IntentWhat it covers
ResearchQuestions asked before choosing, such as what to look for or how something works.
Problem / NeedQuestions that start from a problem, without naming a product.
RecommendationQuestions asking which options are best.
Competitor ComparisonQuestions comparing two or more named brands.
Buyer IntentQuestions from someone ready to buy, such as where or at what price.
AlternativesQuestions asking what to choose instead of a named brand.
Use Case / PersonaQuestions asking what is best for a specific person, situation or use.
Classify Intents only fills prompts with no intent, so one you chose is never changed unless you reclassify every prompt.
More detail

The user intent of each prompt, the kind of question it asks: Research, Problem / Need, Recommendation, Competitor Comparison, Buyer Intent, Alternatives, or Use Case / Persona. It is a fourth, independent axis beside the Branded classification, the Keyword / Custom type and your Prompt Category, with one difference: categories are your own filing, while intents are Martekio's standard list, the same in every Space, so your results can be compared.

Set an intent from the dropdown in the Intent column on any row. Prompts added by Prompt Research arrive with theirs already set. To fill the rest in bulk, Classify Intents has Martekio suggest an intent for each prompt: it classifies only the prompts with no intent, so one you chose is never changed, unless you choose to reclassify every prompt. Review the suggestions, change any you disagree with, untick any to leave as they are, then save. Like the categories window, it saves straight to your list, and any unsaved changes in Manage Keywords & Prompts are saved before it opens. It is also in Analysis Settings, beside Manage Categories.

An intent is a description, not a change to what is measured, so changing one never creates a new keyword set version.

Prompt Categories

How do I group my prompts in a way that means something to my team?

Use it to
  • File prompts under your own labels, such as Competitive, User Need or Industry
  • Have categories suggested from your prompts with Generate Categories
  • Import a list of categories straight from a spreadsheet column
How to read it

Pick a category in the Prompt Category column on any row; Manage Categories, the last option in that dropdown, creates, renames, reorders and deletes them.

Saving generated categories replaces your existing ones. Only your current prompt list changes, never the record of past analyses.
More detail

Your own labels for grouping the prompts you track, for example Competitive, User Need or Industry. This is a third, independent axis: it is separate from the Branded classification and from the Keyword / Custom type, so a prompt carries all three. Pick a category from the dropdown in the Prompt Category column on any row. The last option in that dropdown, Manage Categories, is where you create, rename, reorder and delete the categories themselves. If you have unsaved changes to your keywords and prompts, they are saved before it opens. Every space defines its own and nothing is created for you, so an empty list is the normal starting point.

To have one suggested, Generate Categories, at the foot of the manage window, reads the prompts you send to the AI Assistants, branded and non-branded, and proposes up to 10 short categories (three words at most), each with how many prompts it holds. Review them before anything is saved: rename any category, click its prompt count to display its prompts and move any to another category, then Save. Saving replaces your existing categories and files your prompts under the new ones, so you are asked to confirm first when you already have categories; prompts that fit no suggestion become uncategorized. Only your current prompt list is changed, never the record of past analyses.

To build a list by hand instead, Import Categories, at the foot of the manage window, takes a pasted list, one per line, so a column copied from a spreadsheet works as it is; imported names are added to whatever you already have, never replacing it, and anything already present, longer than 64 characters, or past the 50 category limit is skipped and counted for you before you commit.

The same window opens from Manage Categories in Analysis Settings, beside Manage Keywords & Prompts, so you can reach it without opening the prompt list first. Renaming a category keeps every prompt filed under it, while deleting one leaves those prompts uncategorized, so the manage window shows how many prompts each category holds before you change anything. That count is a link: click it to list the prompts filed under the category, and click any prompt there to open it in the Response Explorer. Categories are optional: leave a prompt uncategorized and nothing else changes.

Coverage

How many prompts sit in each category or intent, and where are the gaps?

Use it to
  • Spot empty categories, such as too few genuinely competitive prompts
  • Find intents your list never asks, such as Buyer Intent 0
  • Track filing progress live, before you save
How to read it

A line beside the search box. Switch it between Category and Intent; every entry is listed, including those at zero.

More detail

Once you have categories, a Coverage line beside the search box shows how many prompts sit in each one, updating as you file them and before you save. Until any prompt is filed it reads No prompts categorized yet, with a Manage Categories button to set your categories up. From the first filed prompt, every category is listed, including those at zero, because an empty category is usually the point: most spaces discover they track a great many prompts naming their own brand and very few genuinely competitive ones, which is often the reason competitive visibility looks thin.

Switch the line from Category to Intent to count your prompts by user intent instead, every intent listed including those at zero: Buyer Intent 0 means your list never asks a buying question. The button beside the intent counts reads Classify Intents until any prompt has one, then names how many prompts still have none, and Reclassify once every prompt has an intent.

Replace all with CSV

Uploads a CSV of keywords and prompts, which replaces everything already in the list rather than adding to it, so use it to start over.

More detail

The file is checked before it uploads: rows must carry three columns, and the file cannot hold more keywords than your plan allows. Understand the CSV Format explains the layout.

Import from Search Console

Pulls your real Google search queries in as keywords, each with its clicks and impressions as evidence of demand.

More detail

Every query is pre-classified as Branded or Non-Branded against your Brand Identifiers; click the badge on a row to correct the classification. The top non-branded queries are pre-selected for you, up to your plan's keyword allowance. It requires your Brand Identifiers to be filled in first and a Google Search Console connection (see Google Search Console). Selected queries join the working list and are persisted by the standard Save.

Prompt Synthesis

Paste or import keywords and preview the prompt Martekio builds from each one for your industry and language, then tick the ones to keep and click Add. Each joins your list as a keyword with its prompt already built and locked, so the next analysis asks exactly the question you previewed.

Suggested Prompts

The icon on a row opens the People Also Ask questions Google surfaced alongside that keyword: the questions real users ask next.

More detail

Use Replace Origin Prompt to swap the prompt for a question, or Add as a Custom Prompt to adopt it as a new custom prompt. For keywords with no captured questions yet, a Fetch questions now button looks them up on Google in real time (limited to 50 lookups per space per day). Some keywords legitimately return none, because Google does not show the questions box for every search.

Reference

Notifications & Emails

Martekio keeps you informed by email about the things that matter day to day: when your analysis runs, and when someone gives you access to a Space. Here is what gets sent, to whom, and how to control it.

Emails Martekio sends

Analysis emails

How do I know my latest results are ready?

How to read it

When a scheduled analysis run finishes, the users on the Space receive an AI Visibility Analysis Complete email. It carries a summary of the run and the date of your next scheduled analysis, so you know your latest results are ready to view.

Collaborator invitations

What happens when a teammate invites me, and what can I do?

How to read it

New to Martekio: the email walks you through validating your account and signing in. Already have an account: it confirms your access to the new Space. A collaborator reads, filters, exports and reports, but does not change what the Space tracks.

More detail

When a teammate invites you to a Martekio Space, you receive an invitation email. If you are new to Martekio it walks you through validating your account and signing in; if you already have an account it simply confirms you have been granted access to the new Space. Invitations are covered in more detail under Collaboration in the Navigation Bar.

An invited collaborator sees every Insights page and can read, filter, export and generate reports, but does not change what the Space tracks. Controls that would rewrite the Space for everyone are hidden rather than shown and refused: Curate Competitors, Manage Influential Sources, Search Console setup, and dismissing a recommendation. Ask the Space owner or an admin if you need one of those changed.

Choosing what you receive

Analysis emails are optional. To turn them off, open your profile settings and switch on Opt-out of Analysis service notifications. You can switch it back on at any time. This is a per-person preference: it changes only your own emails, never your teammates'. Note that account administrators always receive analysis notifications, so the opt-out is unavailable for admins.

Where emails come from

All Martekio emails are sent from the Martekio notification address. Add it to your contacts so run summaries and invitations land in your inbox rather than a spam folder. If you ever stop receiving expected emails, check your opt-out setting first, then reach out via Contact Us in the top navigation bar.


Access and roles

Who gets access to what, and how to change it. Open More detail on any card for the full reference.

Organization members and guests

Is this person a member of my organization or a guest?

How to read it

The Organization member switch applies to a new account only. Member or guest belongs to the person, not the Space, so a change follows them into every Space.

More detail

The Organization member switch on the invitation form applies to a new account only. Member or guest is a property of the person, not of a Space, so somebody who already has a Martekio login keeps the setting they have and appears under the same tab everywhere. If you invite an existing account, the confirmation tells you which they are.

To change it afterwards, open their details from Manage Collaboration. Bear in mind the change follows them into every Space they collaborate on.

Inviting someone to the whole account

How do I give someone every brand at once?

Use it to
  • Give an administrator every Space, including ones added later
  • Know exactly what you grant before you send the invitation
  • Grant a single brand by inviting from inside that Space
How to read it

From My Martekio Spaces, Manage Collaboration acts on the account. Turn on Account administrator to grant every Space; off, the person lands on a page with no Spaces.

More detail

On an account that holds more than one Space, Manage Collaboration is available from My Martekio Spaces as well as from inside a Space, and there it acts on the account rather than on one brand. The invitation form names which it is, so you always know what you are granting before you send it.

An invitation to the account carries an Account administrator switch, off by default, as is Can invite others. With it on, the person reaches and manages every Space in the account, including Spaces added later, with no further invitations. With it off they reach the account only and will land on a page with no Spaces on it, so to give someone the brands without making them an administrator, invite them from inside each Space instead. An administrator can always invite others, so that switch is included and cannot be turned off separately.

Inviting from inside a Space is unchanged and grants that Space alone: the person sees that brand and none of its siblings.

Making someone an administrator

How do I share or hand over management of a Space?

How to read it

In Manage Collaboration, click the collaborator's name and turn on Administrator under Access. A Space's only administrator cannot be demoted, so appoint the replacement first.

More detail

An administrator of a Space can appoint another one. Open Manage Collaboration, click the collaborator's name, and turn on Administrator under Access. Administrators can invite, configure and remove collaborators; a plain collaborator reads the Insights pages but does not manage the Space.

The same switch turns the role off again, with one exception: a Space's only administrator cannot be demoted, because nobody would be left to manage it. Appoint the replacement first. That also applies to yourself, so if you want to hand a Space over and leave it, make somebody else an administrator, ask them to turn your role off, and Leave then appears in My Profile.

Leaving a Space

How do I remove myself from a Space?

How to read it

In My Profile, the Spaces you can access card has a Leave button per Space. It takes effect immediately and nobody is notified. A Space you administer, or your only Space, cannot be left.

More detail

Open My Profile from the left-hand rail. The Spaces you can access card lists every Space you have been invited to, with your role on each, and a Leave button beside it. Leaving takes effect immediately and nobody is notified, so an administrator of that Space would have to invite you back.

Two kinds of Space cannot be left, and the list says which. A Space you administer, because giving up that responsibility should be deliberate: ask another administrator to remove your administrator role first, or contact Martekio. And your only Space, because you would no longer be able to sign in. If the Space you leave was the one you normally land on, Martekio moves you to another Space you can access.

A Space you reach through your role on a parent organization is not listed here, because there is no individual invitation to give up. Ask an administrator of that organization.

Reference

Insights Components

The shared building blocks that appear across Martekio's Insights. Learn them once and you can read any screen in the app.

More detail

Martekio's Insights pages are assembled from a consistent set of components. This reference describes each one: what it is, what it displays, how you interact with it, and what to expect.

Controls and filters

Decide what every number on the page reflects. Start with the analysis date picker.

Analysis date picker

Selects which dated analysis the page displays, plus an optional comparison date. Choosing a comparison renders both periods side by side so you can measure change. This is the single most important control: almost every number on screen reflects the analysis you pick here.

Date range picker

On Insights that aggregate over a period (such as Competition Explorer and Influential Sources), selects the window of history to analyze. Your choice is remembered across them.

More detail

Presets run from the last 7 days up to the last 12 months, plus an All Time option covering your complete history and a Custom option for exact dates: choosing it opens a small panel with From and To fields, and Done applies the range (clicking elsewhere closes the panel without applying). Your choice is remembered and carries across those Insights pages and the Response Explorer, so setting 90 Days in one place holds as you move between them.

Filter pills

Small toggle buttons (such as Total / Branded / Non-Branded, or Citations / Mentions) that switch every visualization in a section at once. The active pill is highlighted, and your selection is remembered between visits.

More detail

At least one pill in a group must stay selected. Where a pill names a classification your Space does not track, it is grayed out rather than removed, and hovering it says why and where to add those prompts: the control stays visible so you can see the measure exists. The Mobile Glance is the exception and leaves such a control out entirely, because a phone has no hover to carry the explanation.

Display Assistants

A per-user preference (set from Help & Settings) for which of the AI Assistants your Space collects are displayed across your Insights. It is a display choice only: it never changes what Martekio collects.

More detail

The list offers only what your Space actually collects, in canonical order: Claude, ChatGPT, Gemini, Perplexity, Grok, Microsoft Copilot, Google AI Mode, and Google AI Overview. All of them are displayed by default, and you can hide any of them down to a floor of two (or fewer, if your Space collects fewer). Hidden Assistants are removed from grids and visualizations; many components reflow to fit however many you display.

Country selector

Where present, filters data to a specific market so you can see how the citation landscape varies by region.

Search field

Filters a table or list as you type (for example searching competitors, sources, or bot activity). Results update instantly.

Prompt Category filter

Where present (Response Explorer and Citation Gaps), narrows the view to the prompts you have filed under one of your own categories, with an Uncategorized option for those still unfiled.

More detail

It appears only once you have categories with prompts assigned, so a Space that has not used categories never sees it. A prompt on your current list is matched through the category it has now, so re-filing a prompt re-files its history too. A prompt you have since removed keeps the category it had when its analysis ran, so its past responses stay filterable, including under a category name you have since renamed or replaced.

Intent filter

In the Response Explorer, narrows the responses to the prompts with one user intent, such as Buyer Intent or Competitor Comparison, with a No intent option for prompts that have none.

More detail

It appears once any response in view comes from a prompt with an intent. Like the category, a prompt on your current list is matched through the intent it has now, so the filter works across every analysis, including those run before the intent was set, and a prompt you have since removed keeps the intent it had when it ran.

Reset filters

An icon in the page header on the Insights that support it. It clears every per-section selection back to the defaults in one click, and turns green while any filter is applied so a filtered page never looks like an unfiltered one.

Download the cards New

An icon at the right of the page header. Click it and choose PPTX for a slide deck or PDF for a document. Collapse what you do not want first.

More detail

Every card currently on the page becomes one slide or one page, in the order you see them, each headed with the Insights page's name, the Space and the date it is displaying. Collapsed sections are left out, so collapse what you do not want before you download. Available on Visibility Overview, Google AI Overviews, Visibility Trends, Competition Explorer, Influential Sources and Agentic Traffic.

Brand website drawer

Click your brand name in the page header to open your website in a panel beside your Insights, without leaving Martekio. Useful for checking a page an AI Assistant cited against what the Assistant said about it.

More detail

On a wide window the panel pushes the page across rather than covering it, so both are readable at once; drag its left edge to resize it, or detach it with the arrow in its header to float it anywhere on screen. It stays open as you move between Insights pages, and closes when you switch Space, because it describes the Space you opened it from. If the window becomes too narrow to display a site beside the page, the panel steps aside on its own, and comes back when there is room again. Some sites refuse to be displayed inside another page; where that happens the panel says so and offers Open in a new tab, which is available on every path.


Data displays

How the numbers are drawn, and how to get behind them.

KPI cards

What is the headline number, and who leads it?

Use it to
  • Spot which AI Assistant leads a metric
  • Compare your value with an external baseline
  • Read a headline number next to its own trend
How to read it

The green color marks the winning value; there are no trophy badges.

More detail

Single-number summary cards for a headline metric. Martekio uses three styles: Hero cards (one row per AI Assistant, with the leader marked in green), Comparison cards (your value next to an external baseline, with a colored delta pill), and Summary cards (a headline number paired with its own trend visualization). The green color marks the winning value; there are no trophy badges.

Visualizations

How has this changed, and how does it compare?

Use it to
  • Follow trends over time with line and area visualizations
  • Compare values with grouped and stacked bars, heatmaps and per-Assistant grids
  • Download a visualization as an image
How to read it

Hover any series for a tooltip. Visualizations follow the section's filter pills and the analysis date picker.

More detail

Line and area visualizations for trends over time, grouped and stacked bars for comparisons, heatmaps for time-of-day patterns, and small-multiples grids that repeat one visualization per Assistant. Hover any series for a tooltip, and use a visualization's three-line menu to download it as an image. Visualizations respond to the section's filter pills and the analysis date picker.

Data tables and grids

Which rows are behind the number?

Use it to
  • Sort and filter the detail behind a metric
  • Open a row's detail modal
  • Download the current filtered view as CSV
How to read it

Click a column header to sort, type to filter, and click a row or its drill-down icon to open a detail modal.

More detail

Sortable, filterable tables (the largest, such as Response Explorer, are full data grids). Click a column header to sort, type to filter, and click a row or its drill-down icon to open a detail modal. Most tables offer a CSV download of the current filtered view.

Status indicators and badges

Is this good, a warning, or a problem?

Use it to
  • Read a value's state at a glance
  • Spot problems, such as negative sentiment or failing pages
  • Find competitive threats and influential sources quickly
How to read it
Positive or leading values
Warnings or partial states
Problems or negative sentiment
More detail

Small colored cues: green for positive or leading values, amber for warnings or partial states, red for problems or negative sentiment. Examples include the Citation Consistency bands (green Consistent, amber Inconsistent, red Underperformer), Momentum pills on competitive threats, HTTP status colors in the bot table, influential-source amber badges, count badges on section headers, and stale or validation indicators on feed cards.


Guidance and actions

Explanations, takeaways and the things you can do from any page.

Info and help panels

Short explanatory panels at the top of each Insights page and section that describe what you are looking at. Close one with its X, or hide them all at once from Help & Settings (Hide Help Panels, which then reads Display Help Panels).

What This Means panels

Plain-language takeaway panels under many sections that read the section's own data and state the headline in words (for example, your biggest lead over the industry, or the single most active AI bot). They can be hidden globally from Help & Settings.

Collapsible sections

Every section has a header you can collapse or expand. The open or closed state is remembered per browser, so each Insights page reopens the way you left it.

Drill-down modals

Pop-up windows that open from a row, icon, or visualization to display the detail behind a number: the full text of a response, the citation URLs in an answer, the prompts evaluated, a competitor's crawl health, or the products behind a feed metric. Close a modal to return exactly where you were.

Export and download actions

CSV, image, and report exports appear throughout the app, on tables and visualizations. Exports respect your current filters, so you get exactly the view you are looking at.

Action buttons

Primary buttons (filled blue) perform the main action; secondary buttons (gray) are for cancel or close; danger buttons (red) are for destructive actions and ask for confirmation. Toggle and pill buttons switch views without leaving the page.

Reference

Martekio Glossary

Key terms and definitions used across the Martekio platform. Search to jump straight to a term.

General

Features and Insights

Share of Voice

Metrics

Citations and Mentions

Analysis and Configuration

Sources and Infrastructure

Competitive Intelligence

Sentiment